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2 research outputs found
A Study on Customer Experience Enhancement for the Exhibition Service Process with focusing on Application of the Customer Journey MAP
Author
Berry L.
Meyer C.
+20 more
김경훈
김남수
김돈유
김영진
김지영
김태선
민진홍
서나현
서창적
손정민
송지성
양일선
여호근
유화숙
윤여진
이단비
이상식
이승연
이혜련
최용록
Publication venue
'Korea Service Management Society'
Publication date
Field of study
No full text
Crossref
The Effect of Policy Service Quality on SME's Overseas Marketing Performance: The Moderating Roles of Firm's Overseas Marketing Capabilities
Author
Barney J. B.
Carmeli A.
+29 more
Cavanaugh S.
Cronin Jr J. J.
Grant R. M.
Kraus S.
Morgan N. A.
Murray J. Y.
O'hara B. S.
Parasuraman A.
Poorani A. A.
Qureshi S.
Qureshi S.
Seringhaus F. H. R.
Tooksoon P.
Vorhies D. W.
Vorhies D. W.
Wernerfelt B.
Zou S.
강동균
구정대
김돈유
김동현
김봉석
김익성
박근호
배일현
신재기
신재기
이대휘
이상대
Publication venue
'Korean Academy of Commodity Science & Technology'
Publication date
Field of study
No full text
Crossref