72 research outputs found
Influence of Customer's Emotional Responses to Service Recovery in the Context of Service Failure
No full textThe effect of intimacy on customer responses to service failure context: focusing on a hotel restaurants and family style restaurants
No full textThe Effect of Restaurant's Environmental Factors on Service Quality and Customer Loyalty
No full textThe Effect of Transformational Leadership on the Empowerment, Job Satisfaction and Organizational Commitment: Below Four Star Tourist Hotel Managers in Local Korea
No full textAnalysis of employee characteristics according to VOC classification and judgment evaluation result
No full textThe Effects of Individual Career Management on Career Satisfaction and Commitment: For the Convention Center and Convention Hotel Employees
No full textAn Alternative to Enhance Trust in Government: Focus on Governmental Social Responsibility
No full textA Study on the tourism Image, satisfaction and revisit intention of domestic tourist in JeJu-Do
No full textDevelopment of Quality Assessment Tools and Application Plans for Interior Space and Foodservice in Italian Restaurants
No full textThe Exploratory Research on Object Activity Service Evaluation Model(OA-SEM) – The Application of Retail Industry
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