Social navigation

In this chapter we present one of the pioneer approaches in supporting users in navigating the complex information spaces, social navigation support. Social navigation support is inspired by natural tendencies of individuals to follow traces of each other in exploring the world, especially when dealing with uncertainties. In this chapter, we cover details on various approaches in implementing social navigation support in the information space as we also connect the concept to supporting theories. The first part of this chapter reviews related theories and introduces the design space of social navigation support through a series of example applications. The second part of the chapter discusses the common challenges in design and implementation of social navigation support, demonstrates how these challenges have been addressed, and reviews more recent direction of social navigation support. Furthermore, as social navigation support has been an inspirational approach to various other social information access approaches we discuss how social navigation support can be integrated with those approaches. We conclude with a review of evaluation methods for social navigation support and remarks about its current state

Prosocial consequences of imitation

Item does not contain fulltextResearch has shown that helping behavior can be primed easily. However, helping decreases significantly in the presence of inhibition cues, signaling high costs for the executor. On the other hand, multiple studies demonstrated that helping behavior increases after being mimicked. The present study investigated whether imitation still increases helping when more substantial costs are involved. Helping behavior was operationalized as the willingness to accompany the confederate on a 15-20 minute walk to the train station. Results show that even in the face of these high costs, participants who were mimicked agreed more often to help the confederate than participants who were anti-mimicked. These findings suggest that mimicry not only makes people more helpful when it comes to small favors, but also allows them to ignore the substantial costs possibly involved in helping others.8 p