Assessing Service Quality in the Ghanaian Private Healthcare Sector: The Case of Comboni Hospital.

The healthcare industry has become a paramount concern for most people in Ghana and the quality of services rendered to the patients in the private hospitals cannot be overemphasized. Patients need quality of services most and are willing to seek better services. The government has been the main provider of health care services in Ghana but recently, some Non-Governmental Organization’s (NGO’s), private individuals and stakeholders also provide health care services which has surged the competitiveness in creating more healthcare facilities in Ghana. This study seeks to explore patients' choice of selecting quality healthcare services and the factors that affect patient satisfaction in private hospitals using the case of Comboni Hospital in Sogakope, Ghana. The study therefore used the quantitative research method to collect the data and SPSS version 22 was used to analyze the data on high-quality healthcare. The SERVQUAL model was used as the measurement scale. Multiple regression analysis was used to reveal the effect of the independent variables (reliability, responsiveness, empathy, assurance, and tangibility) on the dependent variable (patient satisfaction). A detailed description in the analysis and the data processing identified the main factors affecting the general perceptions and patient preferences about their healthcare in the private hospital. The study revealed that there exist a positive result and perception for quality healthcare services without a negative expectation of the patient healthcare being compromised. The study recommends that both the government and the private agencies should consider the important aspects of the hospital’s healthcare management and also the policy and decision makers should have an efficient and effective standard that impact the quality of healthcare assessment in Ghana

Language use of Jawareh in Cirebon

The study aims to describe the use of Jawareh language used by sellers and buyers in the buying and selling interaction in the Sindang Market-Cirebon. This study is a descriptive study using an ethnographic approach to communication. The data used there are two, namely primary data in the form of speech events in buying and selling interaction in the Sindang market. The observation method which is a technique involed a conversation, refer to the technique, and recording techniques. Second data, supporting data in the form of an overview of the information of history, geographoc, social, cultural, and linguistic situation contained in the Market village assembly Lemahabang of Cirbeon which causes a multilingual society. Meanwhile, analysis of the data using the method of speech behavior (speech act analysis) as performed by Hymes developed by Wolf and Poedjosoedarmo. Jawareh language is Java language a half both of Sundanese and Indonesian which is used in the border region between the district speech in Cirebon-Brebes and Kuningan-Majalengka. It used depends on the relationship between the sellers and the buyers. The evidence suggests that although they are come from the same relation ethnic, if their relations (proximity / familiarity) are not familiar, so the utterances seem ordinary even they using Indonesian in interaction. RI (the mercents) and R2 (the buyer) who come from the Sundanese ethnic interact using the Sundanese and Indonesian, R1 and R2 who come from the Sundanese ethnic inteact using the Java language and Indonesian, whereas R1 and R2 who come from the Javanese ethnic interact using the Java language

Implementasi Model Pembelajaran PjBL untuk Meningkatkan Hasil Belajar Peserta Didik Kelas 1 Materi Pengurangan pada Pembelajaran Matematika

This research was carried out with the aim of improving student learning outcomes, especially in mathematics learning subtraction material (2) for class 1a students at UPT SDN Srengat 1 Blitar Regency by implementing the Project Based Learning (PjBL) learning model. This research includes collaborative classroom action research carried out by researchers together with tutor teachers through several stages, namely the planning stage, action implementation stage, observation and reflection. This research was carried out through 2 cycles using qualitative and quantitative descriptive methods. These results are carried out to determine indicators of student deficiencies and success, so that indicators that are identified as not yet achieving completeness will be corrected in the next cycle. The subjects of this research were class 1a students, totaling 28 regular students. The conclusion from the results of the research that has been carried out in implementing the Project Based Learning (PjBL) learning model can be seen that there has been an increase in student learning outcomes in class 1a UPT SDN Srengat 1. This can be seen in the value obtained from student learning outcomes in mathematics learning subtraction material (2) pre-cycle had a complete learning outcome of 35.7%, then experienced an increase during cycle I of 64.3%, and then cycle II experienced an increase of 89.2%

Hubungan Antara Self-Regulated Learning Dengan Kemampuan Pemecahan Masalah Pada Mahasiswa Fakultas Psikologi Universitas Muhammadiyah Surakarta

Abstraksi : Tujuan penelitian ini adalah mengetahui hubungan antara selfregulated learning dengan kemampuan pemecahan masalah pada mahasiswa Fakultas Psikologi Universitas Muhammadiyah Surakarta. Hipotesis yang diajukan adalah ada hubungan positif antara self-regulated learning dengan kemampuan pemecahan masalah pada mahasiswa Fakultas Psikologi Universitas Muhammadiyah Surakarta. Populasi dalam penelitian ini adalah mahasiswa Fakultas Psikologi UMS. Teknik pengambilan sampel menggunakan Stratified Random Sampling,dikarenakan populasi terdiri dari sejumlah strata atau sub-sub kelompok, yang berpontensi membawa perbedaan pada variabel yang sedang diamati. Sample penelitian terdiri dari angkatan 2011-2013 yang berjumlah 88 mahasiswa. Metode pengumpulan data menggunakan skala self-regulated learning dan skala kemampuan pemecahan masalah. Metode analisis data menggunakan analisis Product Moment. Berdasarkan hasil perhitungan diperoleh nilai koefisien korelasi rxy = 0,841, dengan sig = 0,000; (p ≤ 0,01). Hasil ini menunjukkan ada hubungan positif yang sangat signifikan antara self-regulated learning dengan kemampuan pemecahan masalah pada mahasiswa Fakultas Psikologi Universitas Muhammadiyah Surakarta. Sumbangan efektif (SE) self-regulated learning terhadap kemampuan pemecahan masalah sebesar 70,7% ditunjukkan oleh koefisien determinasi (r²) sebesar 0,707. Self-regulated learning pada subjek penelitian tergolong tinggi, ditunjukkan dengan rerata empirik (RE) = 101,34 dan rerata hipotetik (RH) = 70. Kemampuan pemecahan masalah pada subjek penelitian tergolong tinggi, ditunjukkan dengan rerata empirik (RE) = 108,15 dan rerata hipotetik (RH) = 78

THE EFFECTIVENESS OF SIMULATION TECHNIQUE TO TEACH SPEAKING VIEWED FROM STUDENTS’ CREATIVITY (An Experimental Study on Informatics Students of STT RRI Malang in the Academic Year of 2012/2013)

Afi Normawati. S891202001. 2013. The Effectiveness of Simulation Technique to Teach Speaking Viewed from Students’ Creativity (An Experimental Study on Informatics Students of STT RRI Malang in the Academic Year of 2012/2013).Thesis. Consultant: Dr. Abdul Asib, M. Pd, Co-consultant: Dr. Sumardi, M. Hum. English Education Department.Graduate School of Sebelas Maret University Surakarta. The objectives of the research are to investigatewhether: (1) Simulation Technique is more effective than Cooperative Script Technique to teach speaking for Informatics program students of STT RRI Malang in the Academic Year of 2012/2013; (2) students with high creativity have better speaking skill than the students with low creativity; (3) there is an interaction effect between teaching techniques and the students’ creativity on the students speaking skill. The research method applied in this research was an experimental research. The population of the research was Informatics students of STT RRI Malang in the Academic Year of 2012/2013 consisting of five classes. The samples were two classes. Each of classes consisted of 20 students. The samples were taken by using cluster random sampling technique. The experimental class was taught by using Simulation technique, while the control class was taught using Cooperative Script technique. The data were obtained from creativity test and speaking test. The data from speaking scores were collected after the students had eight times treatment for each group. The researcher analyzed the data using ANOVA (Analysis of Variance) and Tukey test. The research findings are: (1) Simulation technique is more effective than Cooperative Script technique to teach speaking for Informatics students of STT RRI Malang; (2) the speaking skill of the students having high creativity is better than that of the students having low creativity; (3) there is an interaction between teaching techniques and students’ creativity in teaching speaking. For the students who have high creativity, Simulation technique is more effective than Cooperative Script technique. For the students who have low creativity, both Simulation and Cooperative Script technique have the same effect on the students’ speaking skill. Keywords: Simulation technique, Cooperative Script technique, speaking skill, creativity, experimental researc

ANALISIS KARAKTERISTIK DAN TINGKAT PELAYANAN FASILITAS PEJALAN KAKI DI KAWASAN KULINER GLADAG LANGEN BOGAN SURAKARTA

Kota Surakarta merupakan kota yang terkenal akan wisata kuliner, bahkan salah satu potensi wisata terbesar kota ini adalah wisata kulinernya. Sebuah terobosan baru yang dilakukan pemerintah kota Surakarta adalah dengan menggabungkan semua obyek wisata kuliner di dalam satu kawasan yakni di Gladag Langen Bogan ( Galabo ).Konsep Level Of Service (LOS) awalnya digunakan untuk menentukan tingkat kenyamanan kendaraan bermotor di jalan raya. Konsep ini diklasifikasikan dalam enam standart tingkat pelayanan yaitu tingkat pelayanan A sampai F, dimana penentuan tingkat ini berdasarkan pada arus layanan lalu lintas dan penelitian kualitatif tingkat kenyamanan pengendara kendaraan bermotor Konsep Level Of Service (LOS) ini juga dapat digunakan sebagai dasar standart untuk perencanaan ruang pejalan kaki, dimana akan menggambarkan tingkat kebebasan untuk memilih kecepatan berjalan, kemampuan untuk melewati pejalan kaki yang lain serta kemudahan dalam pergerakan persilangan dan berbalik arah pada berbagai pemusatan lalu lintas pejalan kaki. Berjalan kaki merupakan salah satu moda dari bermacam-macam jenis moda transportasi, maka kehadirannya perlu dilakukan suatu studi. Pada penelitian ini mengambil lokasi di Kawasan Galabo (Gladag Langen Bogan). Dengan pertimbangan, kawasan ini merupakan salah satu tempat wisata kuliner di kota Surakarta yang ramai dikunjungi pejalan kaki. Penelitian ini dilakukan untuk mengetahui karakteristik pejalan kaki di kawasan tersebut. Selain itu untuk mengetahui besarnya kapasitas dan Level Of Service (LOS) apakah masih bisa menampung jumlah pejalan kaki yang ada

Metode rehabilitasi non-medis di Rumah Sakit Khusus Jiwa H. Mustajab Purbalingga dalam pandangan tasawuf

Belakangan ini pamor pengobatan non-medis atau alternatif hampir sebanding dengan pengobatan medis. Pengobatan non-medis mulai dilirik masyarakat karena harganya yang terjangkau dan dirasa lebih aman. Salah satu tempat pengobatan dengan metode rehabilitasi non medis adalah Rumah Sakit Khusus Jiwa H. Mustajab Purbalingga yang rehabilitasi non-medisnya ditangani oleh KH. Supono Mustajab S,Sos, M.Si. selaku pendiri rumah sakit tersebut. Untuk itulah peneliti tertarik untuk melakukan riset mengenai metode rehabilitasi non-medis di rumah sakit khusus jiwa H. Mustajab Purbalingga dalam pandangan tasawuf. Adapun pokok masalah dalam penelitian ini mencakup bagaimana metode rehabilitasi non-medis di Rumah Sakit Khusus Jiwa H.Mustajab Purbalingga dan bagaimana metode rehabilitasi non-medis di Rumah Sakit Khusus Jiwa H.Mustajab Purbalingga dalam pandangan tasawuf. Untuk menyelesaikan penelitian tersebut, peneliti menggunakan metode penelitian kualitatif dengan cara wawancara, dokumentasi dan observasi. Dari hasil penelitian tersebut peneliti menyimpulkan bahwa rehabilitasi non-medis di Rumah Sakit Khusus Jiwa H. Mustajab Purbalingga adalah berupa ruqyah yang dibimbing langsung oleh KH. Supono Mustajab S.Sos, M.Si. dan sangat sejalan dengan pengobatan yang dikenal dalam dunia tasawuf

The experience and impact of urban floods and pollution in Ebo Town, Greater Banjul Area, in The Gambia

The unplanned settlement Ebo Town is flooded almost every year with polluted water from uphill Kanifing Municipality because of a lack of infrastructure for sanitation and drainage. When droughts occurred in the 1970s, destitute people started to move to the peripheral swamp of Tambi Wetland Complex first to cultivate rice and later to settle. Today, after wetland conversion, Ebo Town is blocking the runoff to the lagoon. Most inhabitants subsist on very low incomes. Based on interviews with teachers, school children and their families, the authors analyze how lives and family income change as a result of floods. Accessing school on safe ways may not be possible during the floods and the risk of becoming ill increases. The study also investigates what schools, authorities, parents and external agencies do to improve the situation. The key findings show that Ebo Town residents undertake minor modification on their houses, carry valuable property to safe places and restrict school attendance in order to protect their children from floods and illness. They pursue reactive and concurrent strategies on household level rather than mobilizing the Ebo Town community for more effective action. Many people thought they would not be able to change the situation anyway and waited for government support