Emotion management in small hotels: meeting the challenges of flexibility and informality

This paper shows that in small hotels, hotel owners interpret „hospitality‟ more broadly than mere commercial concerns. Hoteliers engage with three interdependent hospitality domains, commercial, social and private (Lashley, 2000), an approach that enables them to perceive guest interactions as informal; characterised by hoteliers wanting to „know‟ and „relate to‟ their guests. The findings here, drawn from a study of small hotels in the UK, show how owners manage this form of the „host-guest relationship‟ (Tucker, 2003) by employing a range of emotion management strategies. These mirror Bolton‟s 4Ps framework (2009) of pecuniary, professional, presentational and philanthropic emotion management roles. Adopting this fluid approach, rather than relying on emotional labour (Hochschild, 1983), enables the hoteliers to respond flexibly to meet the needs of their different types of guest. The findings in this paper validate Bolton‟s argument (2005) for using agential flexible emotion management that captures but goes beyond emotional labour

Comment on "Oxygen as a Site Specific Probe of the Structure of Water and Oxide Materials", PRL 107, 144501 (2011)

A recent paper by Zeidler et al. (PRL 107, 144501 (2011)) describes a neutron scattering experiment on water in which oxygen isotope substitution is successfully achieved for the first time. Differences between scattering patterns with different oxygen isotopes give a combination of the O-O and O-H (or O-D) structure factors, and the method elegantly minimizes some of the problematic inelasticity effects associated with neutron scattering from hydrogen. Particular conclusions of the new work are that the OH bond length in the light water molecule is about 0.005A longer than the same bond in heavy water, and that the hydrogen bond peaks in both liquids are at about the same position. Notwithstanding the substantial progress demonstrated by the new work, the comparison with our own results (PRL, 101, 065502 (2008)) by Zeidler et al. is in our opinion misleading.Comment: 2 pages, 1 figure

Modelling the atomic structure of very high-density amorphous ice

The structure of very high-density amorphous (VHDA) ice has been modelled by positionally disordering three crystalline phases, namely ice IV, VI and XII. These phases were chosen because only they are stable or metastable in the region of the ice phase diagram where VHDA ice is formed, and their densities are comparable to that of VHDA ice. An excellent fit to the medium range of the experimentally observed pair-correlation function g(r) of VHDA ice was obtained by introducing disorder into the positions of the H2O molecules, as well as small amounts of molecular rotational disorder, disorder in the O--H bond lengths and disorder in the H--O--H bond angles. The low-k behaviour of the experimental structure factor, S(k), is also very well reproduced by this disordered-crystal model. The fraction of each phase present in the best-fit disordered model is very close to that observed in the probable crystallization products of VHDA ice. In particular, only negligible amounts of ice IV are predicted, in accordance with experimental observation.Comment: 4 pages, 3 figures, 1 table, v2: changes made in response to referees' comments, the justification for using certain ice phases is improved, and ice IV is now disordered as wel

The Structure of Liquid and Amorphous Hafnia.

Understanding the atomic structure of amorphous solids is important in predicting and tuning their macroscopic behavior. Here, we use a combination of high-energy X-ray diffraction, neutron diffraction, and molecular dynamics simulations to benchmark the atomic interactions in the high temperature stable liquid and low-density amorphous solid states of hafnia. The diffraction results reveal an average Hf-O coordination number of ~7 exists in both the liquid and amorphous nanoparticle forms studied. The measured pair distribution functions are compared to those generated from several simulation models in the literature. We have also performed ab initio and classical molecular dynamics simulations that show density has a strong effect on the polyhedral connectivity. The liquid shows a broad distribution of Hf-Hf interactions, while the formation of low-density amorphous nanoclusters can reproduce the sharp split peak in the Hf-Hf partial pair distribution function observed in experiment. The agglomeration of amorphous nanoparticles condensed from the gas phase is associated with the formation of both edge-sharing and corner-sharing HfO6,7 polyhedra resembling that observed in the monoclinic phase

The Structure of Glassy and Liquid Sulfur Revisited

High energy x-ray experiments have been performed on liquid and glassy sulfur over a wide temperature range. Heating the elastic quenched glass above -9 ºC and supercooling liquid sulfur below 51 ºC both resulted in crystallization to monoclinic sulfur. The average coordination number of the first shell in glassy sulfur determined from the pair distribution function is found to be 1.90±0.05. This result is in good agreement with previous neutron and x-ray pair distribution function studies, and lends support to the recent proposal that there are a significant number of short chains in the low temperature liquid upon melting. Also, a non-negligible coordination number of 0.20±0.04 is found in the interstitial region between the first and second shells in glassy sulfur, similar to that found in the liquid. An increase in the third peak in the glassy pair distribution function at 4.47 Å associated with S8-rings indicates the percentage is higher in the quenched glass compared to the stable liquid. This casts doubt on previous estimations of the percentage of S8-rings present upon melting

Effects of three-body interactions on the structure and thermodynamics of liquid krypton

Large-scale molecular dynamics simulations are performed to predict the structural and thermodynamic properties of liquid krypton using a potential energy function based on the two-body potential of Aziz and Slaman plus the triple-dipole Axilrod-Teller (AT) potential. By varying the strength of the AT potential we study the influence of three-body contribution beyond the triple-dipole dispersion. It is seen that the AT potential gives an overall good description of liquid Kr, though other contributions such as higher order three-body dispersion and exchange terms cannot be ignored.Comment: 11 pages, 3 figures, LaTeX, to appear in J. Chem. Phy

Deciphering diffuse scattering with machine learning and the equivariant foundation model: The case of molten FeO

Bridging the gap between diffuse x-ray or neutron scattering measurements and predicted structures derived from atom-atom pair potentials in disordered materials, has been a longstanding challenge in condensed matter physics. This perspective gives a brief overview of the traditional approaches employed over the past several decades. Namely, the use of approximate interatomic pair potentials that relate 3-dimensional structural models to the measured structure factor and its associated pair distribution function. The use of machine learned interatomic potentials has grown in the past few years, and has been particularly successful in the cases of ionic and oxide systems. Recent advances in large scale sampling, along with a direct integration of scattering measurements into the model development, has provided improved agreement between experiments and large-scale models calculated with quantum mechanical accuracy. However, details of local polyhedral bonding and connectivity in meta-stable disordered systems still require improvement. Here we leverage MACE-MP-0; a newly introduced equivariant foundation model and validate the results against high-quality experimental scattering data for the case of molten iron(II) oxide (FeO). These preliminary results suggest that the emerging foundation model has the potential to surpass the traditional limitations of classical interatomic potentials.Comment: 9 pages, 5 figure