519 research outputs found

    An investigation into E-business service in the UK telecommunication manufacturing industry

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    Nowadays, suppliers’ product and service quality has risen in importance with a manufacturer’s push to develop core competencies and capitalise on global operations and markets. However, due to the complex features of business service, suppliers are facing significant challenges in providing service effectively and developing business collaboration. This is further complicated by the development of information and communication technologies (ICTs). This paper thus attempts to investigate the factors influencing buyers’ e-service (EBS) requirements and the impact of these requirements on business collaboration. Based on a questionnaire survey with 500 UK telecommunication manufacturers, this research identifies buyers’ different EBS requirements for different types of suppliers and the impact of ICTs on EBS requirements. While for suppliers our findings provide insights into buyers’ EBS requirements, they can help buyers to develop appropriate supplier selection criteria. The findings also contribute to a better understanding of the development of buyer and supplier business collaboration

    Sustainability in the face of institutional adversity : market turbulence, network embeddedness, and innovative orientation

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    TSS-1R Mission Failure Investigation Board

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    Reasons for the tether separation during the Tethered Satellite System (TSS-1) Mission are investigated. Lessons learned are presented

    Analyzing a fleet solution using scenarios

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    Transportation is one of the most important logistics activities, accounting for a significant part of the logistics costs and with high level of impact in terms of the service level provided to the customer. To counteract the upward trend in costs, it is fundamental to identify a transport strategy that can reduce costs and, at the same time, does not adversely affect the service levels agreed with customers. The main objective of this research is to propose a methodology for companies to identify, from a set of scenarios proposed and through a comparative analysis of scenarios, a new fleet solution, allowing the Company under study to reduce its transport costs without harming the current service level agreements with its customers. This research is grounded on a case study methodology. The case study used is of a small Portuguese company that produces, imports and distributes a wide range of products. The distribution is conducted based on both its own fleet and subcontracted transportation. The comparative analysis of scenarios allowed identifying the current transportation solution as the most advantageous one for the company. A roadmap to address fleet solution is provided.info:eu-repo/semantics/acceptedVersio
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