GENDER IM/BALANCE IN THE HOSPITALITY INDUSTRY: A CASE OF GENERAL MANAGERS OF FIVE-STAR HOTELS AND RESORTS IN THAILAND

This paper is a research proposal comprising of three sections which are introduction, literature review and methodology. The study aims to explore a possible phenomenon of gender im/balance in hospitality industry while the study focuses on general managers of five-star hotels and resorts in Thailand. Based on this possible phenomenon about gender corresponding to research, cultural dimension of Thailand influencing on Thai people are applied by using Hofstede’s cultural dimension, Globe dimension, Inglehart’s model and the characteristics of Thai people by Komin to determine specification of Thai cultures. Also, the study will explore hotel general manager’s competencies and the relationship from influence of Thai cultures toward hotel general manager’s characteristics in order to explore new knowledge via relationship of Thai cultures and general manager position in five-star hotels and resorts to determine gender im/balance. In addition, this paper provides a conceptual framework to generalize links of Thai cultural dimensions and general manager’s competencies toward gender imbalance. Methodology will be explored with  mix method based on qualitative and quantitative study in order to generate effective outcomes through gender im/balance issue as well as sampling and analysis

Web-based Surveillance and Global Salmonella Distribution, 2000–2002

Surveillance improves control of Salmonella infections

Barriers To Gender-Based Pro-Environmental Travel Behavior

This chapter aims to rationally analyze responsible travel behavior from the sustainability and development perspective, indicating barriers and implications toward tourists’ pro-environmental behavior. Based on sustainability, the triple bottom line shows possible ways to move from the previous travel behavior via sustainable behavior, highlighting the ‘Go Green’ concept influencing marketing, communication, and policies. Gender implications become important keys to sustainable behavior patterns via marketing, communication, and policies. Also, the chapter integrates the current practice of the United Nations via sustainable development goals with implementation as a part of travel behavior. Thus, the viewpoints analyze the different marketing, communication, and policy approaches via different dimensions; values, social norms, and travel constraints through sustainable travel behavior. Furthermore, the scope of different gender perceptions is from the lens of tourists via attitudes, behavior, and characteristics. Hence, the chapter conceptualizes gender-based pro-environment and concludes with coherent predictions of pro-environment behavior. © The Editors and Contributors Severally 2024

Inclusive Management Practices and Organizational Development in Five-Star Hotels: The Case of General Managers

This mixed-method research aimed to propose inclusive management practices guidelines for leadership roles of general managers at five-star hotels. The final model and guidelines are drawn from the gap analysis of current and preferred practices, priority needs, and practical insights of industrial experts. The research sites are five-star hotels in Thailand known as the highest levels of luxurious properties providing excellent services, amenities and facilities through the distinction of guest experiences, with a sample size of 400 respondents who are the subordinates of the general managers and 22 key informants who are general managers of the five-star hotels. Research instruments comprise 1) 25 structured questionnaires consisting of standardized questionnaires from five dimensions, corporate culture, company policies, perceived organizational support, employees’ opportunities and perceived gender roles, 2) 10 open-ended interview questions, and 3) a rubric for model validation by industry experts and academics. Data treatments, validity, and reliability include descriptive statistics, Priority Needs Index or PNIModified applied to assess the need’s order, content analysis, and field expert reviews. The quantitative findings indicate that 1) male will become less dominated in leader role based on perceived gender roles which is the highest priority need index (PNI 0.4), 2) There will be less male dominance in corporate culture (PNI 0. 35) obtained the second priority need index and followed by 3) There will be more activities creating diversity based on company policies and more social and meta competencies for employees’ opportunities obtained the second highest priority needs index (PNI 0. 15). The overall quantitative results align with the qualitative findings revealing according to the following terms that organization should concern 1) Inclusion and diversity in Thailand and hotel industry, 2) Human resource management and development and general manager’s characteristics via social and meta skills and 3) Positive inclusion and diversity’s practice in organization. Based on mentioned findings, they are contributed to a proposed inclusive management practices guideline and model. Hence, they enhance implications via compliments inclusive practices to gender barriers and initiate new knowledge inclusive implementation step for human resource division

Gender Inclusion: the Practices of Organizational Development and Human Resource Management

This study explores gender inclusion via practices of organizational development and human resource management from general managers in five-star hotels based on the gap between current practices, expectations, and typical general managers' characteristics. The study states the related theories of organizational culture, corporate policies, perceived organizational support, core competencies, and gender perceptions. A mixed method was applied in three stages. Quantitative research was conducted with 400 executive staff using 25 structured questionnaires via a Likert scale: Needs Assessment. The second stage is qualitative research conducted using five in-depth interview questions with 22 interviews conducted by the general manager. Interview transcripts collected the data, contents analysis inter-coding and triangulation of themes development. The last stage is the development of a model and guidelines, which are conducted by juxtaposing quantitative and qualitative data and expert reviews. The study discusses the implications for the literature and practice