TINDAK TUTUR MENOLAK DALAM BAHASA JEPANG DAN BAHASA INDONESIA: KAJIAN KONTRASTIF

Tindak tutur menolak merupakan salah satu tindakan yang bisa memberikan perasaan tidak menyenangkan terhadap lawan tutur. Tindak tutur menolak dilatarbelakangi oleh hubungan vertikal (jouge kankei) maupun hubungan kedekatan (shinso kankei) antara penutur dan lawan tutur. Penelitian ini bertujuan untuk mendeskripsikan perbandingan tindak tutur menolak dalam bahasa Jepang dan bahasa Indonesia di lingkungan kerja berdasarkan hubungan antara pembicara dengan lawan bicara (jouge kankei dan shinso kankei). Penelitian ini menggunakan metode penelitian deskriptif dengan instrumen Discourse Completion Test (DCT). Adapun objek penelitiannya terdiri dari 80 orang (40 orang penutur asli bahasa Indonesia dan 40 orang penutur asli bahasa Jepang). Berdasarkan analisis data dapat diketahui beberapa persamaan dan perbedaan strategi yang digunakan oleh penutur asli bahasa Indonesia dan bahasa Jepang di lingkungan kerja. Secara umum penutur bahasa asli Indonesia (IS) dan penutur asli bahasa Jepang (JS) menggunakan strategi {wabi}, {riyuu}, dan {fuka} sebagai strategi utama dalam penolakan. Namun terdapat beberapa strategi yang tidak digunakan oleh JS diantaranya {koshou} dan {kantoushiteki hyoutsutsu} dalam penolakan terhadap atasan akrab dan teman akrab. Dalam penggunaan {riyuu} IS cenderung menggunakan alasan yang konkrit dan bervariasi sedangkan JS menggunakan alasan yang samar. Selain itu, terdapat penggunaan strategi baru yang tidak muncul dalam penelitian sebelumnya yaitu dalam penolakan terhadap bawahan yaitu {meirei} yang digunakan oleh reponden IS maupun JS. Dilihat dari strategi kesantunan menurut Brown&Levinson (1987) strategi penolakan yang dipakai oleh IS cenderung menggunakan kesantunan positif sedangkan JS cenderung menggunakan strategi kesantunan negatif. Kata kunci: kotowaru, penolakan, strategi kesantunan, lingkungan kerja This article examines Contrastive Analysis of Refusal in Indonesian language and Japanese language. Refusing act is not easy thing because it is an act which directly threatens the listeners or Face Threatening Act. Refusing the request or command from interlocutors means not granting the wishes of what the opponents said. It somehow caused the imbalance relationship between the speaker and interlocutor so that a specific strategy is required when conducting refusal act. Cultural background differences between native and foreign-language speakers can sometimes be the factor of unbalance and disharmonious communication within the language. Refusals are the major cross-cultural “sticking point” for many non-native speakers, and for that reason it is important for second language educators and others to involve in cross cultural communication. Up to now, there have been no contrasive researchs which compare refusal speech acts within Indonesian language and Japanese language, focused on working situations. In general, researchers simpy examined the refusing act in the contexts of education among Japanese language learners. This article reports on a study to investigate differences and similarities in the politeness strategies of refusals between Japanese language (JS) and Indonesian language (IS). This study employed politeness theory of Brown and Levinson (1987). Subject of this research focused on refusal in working situations. Therefore the participants of this reseach were Indonesian and Japanese who currenly work in company, shchool, etc. This research didn’t involve student who learn Japanese language. This research used descriptive method and collecting data using DCT (Discourse Completion Test) in Indonesian and Japanese. Before conducting this research, I did preliminary research. Therefore, the research subjects in this study were those who already worked with the age-range from 22 to 50 years. 80 employees participated in this study: 40 native speakers of Indonesian (IS) and 40 native speakers of Japanese (JS). All participants were asked to fill out a Discourse Completion Test (DCT) which written in the form role-play questionnaire, consisting of 3 situations. Each situation contained a blank in which only refusal would fit. The directions were written out on the DCT. DCT situations were categorized based on power and familiarity/social distance between speaker and hearer. Upon comparing the politeness strategies of the whole refusal used by JS and IS in each situation, qualitative differences were found between the frequency of politeness strategies and expressions. Results are as follows: (1) JS and IS using apolozise, reason, and fuka in refusal act. (2) IS explain reason clearly in refusal act. Other hand JS using aimai reason. (3) JS used expressions of Apology appropriately according to their Power (hierarchical position), while IS made appropriate use of these expressions according to relative Social Distance. (4) IS used interjection and appelation while JS did not using this strategy in refusal act

MODÉL CIRC PIKEUN NGARONJATKEUN KAMAMPUH MACA WAWACAN : Panalungtikan Tindakan Kelas ka Siswa Kelas VIII-C SMPN I Wanayasa Taun Ajaran 2015-2016

Penelitian ini dilatar belakangi oleh rendahnya kemampuan membaca wawacan kelas VIIIC SMPN I Wanayasa. Tujuan penelitian ini adalah meningkatkan pelaksanaan pembelajaran membaca wawacan menggunakan model CIRC, kemampuan siswa dalam membaca wawacan dengan menggunakan model CIRC, dan suasana belajar yang menyenangkan. Metode yang digunakan dalam penelitian ini adalah metode penelitian tindakan kelas (PTK) dengan menggunakan dua siklus pembelajaran. Teknik yang digunakan dalam penelitian ini adalah teknik tes kemampuan siswa dan observasi. Adapun instrument yang digunakan yaitu lembar tes, lembar pedoman observasi aktivitas guru, dan lembar observasi aktivitas siswa. Berdasarkan hasil penelitian yang telah dilakukan, pelaksanaan tindakan yang dilakukan telah mengatasi masalah dalam penelitian yaitu meningkatnya kemampuan membaca wawacan siswa secara tuntas dengan KKM 76. Hasil belajar siswa berdasarkan hasil tes dalam pra-penelitian hanya lima (17%) orang siswa termasuk kategori tuntas serta 25 (83 %) siswa belum tuntas. Rata-rata nilai yang diperoleh siswa 64,7. Pada tes siklus I ada 20 (66%) dengan kategori tuntas, serta 10 (34%) siswa termasuk kategori belum tuntas. Rata-rata nilai yang diperoleh siswa yaitu 76. Hasil belajar siswa pada tes siklus II yaitu dari 30 (100%) siswa dapa mencapai kuntas belajar. Rata-rata nilai yang diperoleh siswa yaitu 82,7. Selain itu, model CIRC dapat menciptakan suasana belajar yang menyenangkan, hal itu terlihat dari partisipasi dan aktivitas siswa yang meningkat dalam setiap siklusnya. Jadi, dapat disimpulkan bahwa penerapan model CIRC dalam pembelajaran membaca wawacan dapat meningkatkan kemampuan siswa dalam membaca wawacan. Kata Kunci: membaca pemahaman, model CIRC This research begin with considering backround of students low competency of reading discourse in class C of SMP 1 Wanayasa. The purpose of this research is to improve the implementation of learning reading discourse by using CIRC model, students competency in reading discourse by using CIRC model, and pleasant learning situation. The method used in this research is Class Action Research (CAR) with two learning cycles. The technique used in this research is students competency test and observation. As for instruments are sheet of test, sheet of guidance of teacher observation activity and sheet of students activity. Based on the result of research which has been carried out, the implementation of action has alleviated problems in the research. That the increase of students competency in reading discourse with completeness of mastery learning with standard of minimum completeness of mastery learning (KKM) 76. Student learning scored based on pre research only five students (17%) in category of mastery and 25 students (83%) haven’t yet research category of mastery students average score is 64,7. From cycle test I, there are 20 students (66%) belong to category of mastery and 10 students (34%) not yet mastery students average score is 76. Students score test in cycle II, 30 students (100%) are able to achieve mastery learning, the average students score is 82,7. In additional, CIRC model is able to create pleasant learning situation among them. This can be seen obviously from the increase in students activity and their participation. So, the research can conclude that the implementation of CIRC model in learning reading discourse is able to improve students competency in reading discourse. Kasang tukang ieu panalungtikan nya éta héngkérna kamampuh maca wawacan di kelas VIII-C SMPN 1 Wanayasa. Tujuan ieu panalungtikan nya éta ngaronjatna kagiatan pangajaran maca wawacan ku cara ngagunakeun modél CIRC, kamampuh siswa dina maca wawacan ngagunakeun model CIRC, jeung suasana diajar anu matak pikaresepeun. Métode nu digunakeun dina ieu panalungtikan nya éta métode panalungtikan tindakan kelas (PTK) kalayan ngagunakeun dua siklus pangajaran. Téhnik nu digunakeun dina ieu panalungtikan nya éta téhnik tés kamampuh siswa jeung observasi. Instrumén nu digunakeun nya éta lambar tés, lambar padoman observasi aktifitas guru jeung lambar padoman observasi aktifitas siswa. Dumasar hasil panalungtikan nu geus dilaksanakeun ieu panalungtikan geus hasil ngungkulan masalah dina panalungtikan nya éta ngaronjatna kamampuh maca wawacan siswa sacara tuntas kalawan KKM 76. Hasil diajar siswa dumasar hasil tés dina pra-panalungtikan ngan lima urang (17%) kaasup kategori tuntas sarta 25 (83%) can tuntas, rata-rata peunteun siswa nya éta 64,7. Dina tés siklus I aya 20 (66%) katégori tuntas sarta 10 (34%) siswa kaasup katégori can tuntas. Nilai rata-rata nu dicangkem ku siswa nya éta 76. Hasil diajar siswa dina tés siklus II nya éta sakabéh siswa tuntas (100%). Nilai rata-rata siswa nya éta 82,7. Salian ti éta model CIRC bisa nyiptakeun suasana diajar nu pikaresepeun, hal éta bisa katitén tina partisipasi jeung akifitas siswa nu ngaronjat dina unggal siklusna. Jadi bisa dicindekkeun yén ngagunakeun modél CIRC dina pangajaran maca wawacan bisa ngaronjatkeun kamampuh siswa dina maca wawacan

GAMBARAN PENGETAHUAN SISWA SISWI KELAS XI TENTANG PENYAKIT MENULAR SEKSUAL DI SMA NEGERI 24 BANDUNG

Prevalensi PMS di negara berkembang jauh lebih tinggi dibandingkan dengan di negara maju. Usia remaja (15 – 24 tahun) merupakan 25% dari semua populasi yang aktif secara seksual, tetapi memberikan kontribusi hampir 50% dari semua kasus PMS. Di Indonesia, berdasarkan Laporan Survei Terpadu dan Biologis Perilaku (STBP) oleh Kementrian Kesehatan RI (2011), prevalensi penyakit menular seksual (PMS) pada tahun 2011 dimana infeksi gonore dan klamidia sebesar 179 % dan sifilis sebesar 44 %. Tujuan penelitian ini untuk mengetahui gambaran pengetahuan siswa siswi kelas XI tentang penyakit menular seksual di SMA Negeri 24 Bandung. Penelitian ini menggunakan metode deskriptif kuantitatif. Penelitian ini dilaksanakan di SMA Negeri 24 Bandung pada tanggal 4, 5, 8, 9 dan 11 Juni 2015 dengan jumlah populasi 359 orang serta jumlah sampel 190 orang. Teknik pengambilan sampel menggunakan teknik simpel random sampling. Instrumen yang digunakan dalam penelitian ini adalah kuesioner tertutup. Hasil penelitian ini menunjukkan gambaran pengetahuan siswa siswi kelas XI tentang Penyakit Menular Seksual di SMA Negeri 24 Bandung diperoleh kategori tertinggi yaitu kategori cukup 119 orang responden (62,63%) memiliki pengetahuan cukup, kategori kurang 59 orang responden (31,05%) memiliki pengetahuan kurang dan untuk pengetahuan dengan kategori baik sebanyak 12 orang responden (6,32%). Kesimpulan dari penelitian ini adalah pengetahuan siswa siswi kelas XI tentang penyakit menular seksual di SMA Negeri 24 Bandung adalah kategori cukup yaitu 119 orang responden (62,63%). Oleh karena itu maka peneliti merekomendasikan agar para petugas kesehatan dapat lebih aktif lagi dalam memberikan penyuluhan tentang sistem reproduksi khususnya mengenai penyakit menular seksual di lingkungan sekolah

MODÉL INDUKTIF KATA BERGAMBAR PIKEUN NGARONJATKEUN PANGAWERUH KANDAGA KECAP DASAR (BASIC VOCABULARY) BASA SUNDA :Studi Kuasi Ékspérimén ka Siswa Kelas VII-D SMP Negeri 15 Bandung Taun Ajaran 2013-2014

Penelitian ini dilatarbelakangi oleh masalah tentang rendahnya pengetahuan kosakata dasar bahasa Sunda siswa kelas VII-D SMP Negeri 15 Bandung tahun ajaran 2013-2014. Berdasarkan masalah tersebut, penelitian ini bertujuan untuk mendeskripsikan: 1) pengetahuan kosakata dasar bahasa Sunda sebelum menggunakan model induktif kata bergambar; 2) pengetahuan kosakata dasar bahasa Sunda sesudah menggunakan model induktif kata bergambar; dan 3) perbedaan yang signifikan antara pengetahuan kosakata dasar bahasa Sunda sebelum dan sesudah menggunakan model induktif kata bergambar. Metode yang digunakan dalam penelitian ini adalah metode kuasi eksperimen, dengan desain penelitian one group pretest and posttest. Tehnik yang digunakan adalah tehnik tes, dan instrumen yang digunakan yaitu lembar tes. Berdasarkan hasil penelitian dapat dideskripsikan bahwa: 1) pengetahuan kosakata dasar basa Sunda sebelum menggunakan model induktif kata bergambar adalah 39,97%; 2) pengetahuan kosakata dasar bahasa Sunda sesudah menggunakan model induktif kata bergambar adalah 84,06%; dan 3) ada perbedaan yang signifikan antara hasil pretes dan posttes, yaitu dari 39,97% meningkat menjadi 84,06%. Terlihat peningkatan sebesar 44,09%, dan hasil dari uji hipotesis menunjukan bahwa > yaitu 25,63 > 2,45, yang artinya hipotesis alternatif (Ha) diterima dan hipotesis nol (H0) ditolak. Berdasarkan hasil penelitian ini, dapat disimpulkan bahwa adanya peningkatan yang signifikan antara pengetahuan kosakata dasar bahasa Sunda siswa kelas VII-D SMP Negeri 15 Bandung taun ajaran 2013-2014 sebelum dan sesudah menggunakan model induktif kata bergambar. Kata kunci: induktif kata bergambar, kosakata dasar. This study is backgrounded by the problem about the low of basic vocabulary knowledge of Sundanese language at class VII-D students at SMP Negeri 5 Bandung in the year of 2013-2014. According to that problem, this study has some purposes to describe: 1) the basic vocabulary knowledge of Sundanese Language before using picture word inductive model; 2) the basic vocabulary knowledge of Sundanese language after using picture word inductive model; and 3) the significant differences betwen the knowledge of basic vocabulary of Sundanese language before and after using picture word inductive model. The method used in this study is quasi-experimental method, with research design one group pretest and posttest. The technique used is test technique, and instrument used is test sheet. According to the result, it could be concluded that: 1) the knowledge of basic vocabulary of Sundanese language before using picture word inductive model is 39,97%; 2) the knowledge of basic vocabulary of Sundanese language after using picture word inductive model is 84,06%; and 3) there is a significant difference between pretest and posttest, that is 39,97% becomes 84,06%, an increase of 44,09%, and the result of hypothesis test shows that taccount>ttable is 25,63>2,45, it means alternative hypothesis is accepted and null hypothesis is refused. According to this study, it can be concluded that there is a significant increase between the knowledge of basic vocabulary of Sundanese language at class VII-D SMP Negeri 15 Bandung in the year of 2013-2014 before and after using picture word inductive model. Key words: picture word inductive, basic vocabulary

PENGARUH TOTAL QUALITY MANAGEMENT (TQM), SISTEM REWARD DAN PROFIT CENTER TERHADAP KINERJA MANAJERIAL (Studi Pada Perusahaan Daerah Air Minum (PDAM) Tirtha Dharma Kabupaten Purwakarta)

ABSTRAK Penelitian ini bertujuan untuk mengetahui besarnya pengaruh Total Quality Management, sistem reward dan profit center terhadap kinerja manajerial pada Perusahaan Daerah Air Minum (PDAM) Kabupaten Purwakarta. Pendekatan peneltian yang digunakan dalam penelitian ini adalah analisis deskriptif dan verifikatif dengan menggunakan data primer. Teknik sampling yang digunakan adalah nonprobability sampling dengan metode sampling jenuh. Analisis statistik yang digunakan dalam penelitian ini adalah uji analisis regresi berganda, korelasi, pengujian hipotesis dengan menggunakan uji t dan F serta analisis koefisien determinasi. Populasi penelitian ini adalah top manager, midel manager, dan low mananger yang ada di PDAM Kabupaten Purwakarta, sampel penelitian yang digunakan adalah 23 orang dengan sumber data yang diperoleh melalui hasil pengisian kuesioner. Berdasarkan hasil penelitian yang dilakukan dapat diketahui bahwa secara parsisal total quality management, sistem reward dan profit center berpengaruh terhadap kinerja manajerial. Dimana besarnya pengaruh total quality management sebesar 56%, sistem reward 5,8%, profit center 19,3% terhadap kinerja maanjerial. Secara simultan total quality management, sistem reward dan profit center berpengaruh terhadap kinerja manajerial sebesar 82% , sedangkan sisanya yaitu sebesar 18% merupakan pengaruh lain di luar ketiga variabel independen yang sedang di teliti. Kata Kunci : Total Quality Management, Sistem Reward, Profit Center, Kinerja Manajerial ABSTRACT This research aims to determine the influence of the total quality management, reward system, and profit center fit to the managerial performance at Perusahaan Daerah Air Minum (PDAM) Kabupaten Purwakarta. The research approach used in this study is a descriptive and verification analysis by using prmary data. The sampling technique used is nonprobability sampling with the method is jenuh sampling. Statistical analysis used in this study is the multiple regression analysis, correlation, hypothesis testing using t-test and F-test and analysis of the coefficient of determination. The population of this research is to top manager, midel manager and lower manager at the PDAM Kabupaten Purwakarta, the sample used in this reaearch are 23 people with the sources of the data obtained through the results of questionnaire. Based on the results conducted by partial evaluation can be seen that the total quality management, reward system an profit center to the managerial performance. Where the influence of the total quality management as much as 56%, reward system as much as 5,8% and proft center as much as 19,3% to the managerial performance. Simultaneously, the effect of the total quality management, reward system and profit center as much as 82% while the remaining as much 18% is the infulence of other factors outside of the independent variables in the research. Keywords: Total Quality Management, Reward System, Profit Center, Managemen

HUBUNGAN ANTARA PENILAIAN SISWA TENTANG KUALITAS BUKU TEKS PELAJARAN DENGAN MOTIVASI BELAJAR SISWA: Studi Deskriptif di Perpustakaan SMA Negeri 3 Bandung

Perpustakaan sekolah sebagai pusat sumber belajar diharapkan mampu memfasilitasi siswa agar dapat belajar mandiri melalui sumber belajar yang berkualitas. Melalui studi pendahuluan diketahui bahwa belum ada kegiatan penilaian terhadap kualitas buku teks pelajaran yang ada di perpustakaan sekolah. Penelitian ini dilakukan untuk memberikan kesempatan bagi siswa dalam menilai kualitas buku teks pelajaran berdasarkan pada persepsi subyektif siswa. Secara umum tujuan dalam penelitian ini ialah untuk menemukan bukti empirik mengenai hubungan antara penilaian siswa tentang kualitas buku teks pelajaran dengan motivasi belajar siswa di Perpustakaan SMA Negeri 3 Bandung. Secara khusus penelitan ini bertujuan untuk: Mendeskripsikan dan menganalisis hubungan antara penilaian siswa pada aspek (1) Materi; (2) penyajian materi; dan (3) kebahasaan buku teks pelajaran dengan motivasi belajar siswa. Metode penelitian yang digunakan adalah metode penelitian deskriptif korelasional dengan pendekatan kuantitatif dan teknik pengumpulan data dengan cara penyebaran angket. Jumlah sampel sebanyak 66 siswa. Pengolahan data menggunakan bantuan IBM SPSS Statistics 22. Data diolah dengan menggunakan rumus uji korelasi Rank Spearman. Berdasarkan hasil penelitian, dapat diambil kesimpulan bahwa: 1) terdapat hubungan antara penilaian siswa tentang kualitas buku teks pelajaran dengan motivasi belajar siswa dengan kategori kuat; 2) terdapat hubungan antara penilaian siswa pada aspek materi buku teks pelajaran dengan motivasi belajar siswa dengan kategori kuat; 3) terdapat hubungan antara penilaian siswa pada aspek penyajian materi buku teks pelajaran dengan motivasi belajar siswa dengan kategori sedang; 4) terdapat hubungan antara penilaian siswa pada aspek kebahasaan buku teks pelajaran dengan motivasi belajar siswa dengan kategori rendah. School Library as a learning resource center is expected to facilitate students to learn independently throught quality of learning resources. Throught preliminary studies it is know that there has been no assessment of the text books quality in the school library. This study was conducted to provide an opportunity for students to assess the text books quality based on the subjective perception of students. Generally, the objective of this research is to find empirical proof concerning the relationship between students assessment about text books quality with student motivation for learning. Particularly, the objective of this research are: Describing and analyzing the relationship between students assessment on (1) Material; (2) Present material; (3) Language aspect of text books with student motivation for learning. The research method used is a corelational descriptive research method and data collection technique by using spreading questionnaire. The sample covers 66 students. Data Processing used IBM SPSS Statistics 22. The data is processed by using correlation experimental formula named Rank Spearman. Based on the result, we concluded that : 1) There is relationship between students assessment about text books quality with student motivation for learning with strong category; 2) there is relationship between students assessment on material aspect of text books with student motivation for learning with strong category; 3) there is relationship between students assessment on present the material aspect of text books with student motivation for learning with medium category; 4) there is relationship between students assessment on language aspect of text books with student motivation for learning with low category

Isohexide and sorbitol-derived, enzymatically synthesized renewable polyesters with enhanced Tg

Sugar-based polyesters derived from sorbitol and isohexides were obtained via solvent-free enzymatic catalysis. Pendant hydroxyl groups, coming from the sorbitol units, were present along the polyester backbone, whereas the two isohexides, namely, isomannide and isoidide dimethyl ester monomers, were selected to introduce rigidity into the polyester chains. The feasibility of incorporating isomannide as a diol compared to the isoidide dimethyl ester as acyl-donor via lipase-catalyzed polycondensation was investigated. The presence of bicyclic units resulted in enhanced Tg with respect to the parent sorbitol-containing polyester lacking isohexides. The different capability of the two isohexides to boost the thermal properties confirmed the more flexible character provided by the isoidide diester derivative. Solvent-borne coatings were prepared by cross-linking the sugar-based polyester polyols with polyisocyanates. The increased rigidity of the obtained sugar-based polyester polyols led to an enhancement in hardness of the resulting coatings.Peer ReviewedPostprint (author's final draft

Analisis Manajemen Risiko pada Kantor Pusat PT. Bank Bengkulu

Dian Wundari Gustini, Sulisti Afriani; Analysis Of Risk Management in PT.Bank Bengkulu Office. This study aims to determine the Analysis Risk Management in PT . Bank Bengkulu Office. The type of is the study descriptive. In this study the samples used is the form of quality report application of risk management PT. Bank of Bengkulu in 2012. By the risk report can described the condition of PT. Bank Bengkulu and can be analyzed levels of application quality . For quantitative analysis using the inherent risk assessment , which is an assessment of the risks inherent Bank\u27s business activities, both of which can be quantified or are not , and could potentially affect the financial position of the Bank. The qualitative analysis using indicators Quality Risk Management with the criteria and parameters that have been set by Bank Indonesia . This study showed an overview of the implementation of risk management at PT. Bank Bengkulu average value of 2.50 is in the interval from 1.81 to 2.60 with Satisfactory criteria is quality risk management of PT. Bank of Bengkulu in composite adequate , although there are minor flaws, but these flaws need to get the attention of the management of PT. Bank Bengkulu to make improvements. Assessment of the quality of risk management implementation in PT Bank Bengkulu can be traced from the stages of preparation of strategies, programs, policies, objectives, and implementation

Cultivating Character Education Based on Sundanese Culture Local Wisdom

This study was aimed at determining the role of city government in cultivating character values based on Sundanese culture local wisdom to develop students\u27 life skill; describing the process, and impact of character values education; investigating both supporting and inhibiting factors of character values education process in developing students\u27 life skills. This study which applied case study was conducted at public and private madrasah aliyah in Bandung. The finding shows that the city government plays important role in developing the Sundanese culture-based character values by issuing a policy in the form of Regulation No. 9 of 2012 concerning the use and preservation of language, literature, and Sundanese script. Madrasah aliyah used learning and mentoring to implement character education program. Character education is supported by several factors and this study found some factors inhibiting character education process