Mobile phones and development : the future in new hands?

More and more development workers tell stories of mobile surprises - not just who is using them, and where they are using them, but also how they are using them. Through mobiles, the first digital information and communication technologies (ICTs) have reached poor households and communities. In less than a generation, the majority of poor people will have access to mobile phones and services

The impact of mobile telephony on developing country micro-enterprises: a Nigerian case study

Informational challenges-absence, uncertainty, asymmetry-shape the working of markets and commerce in many developing countries. For developing country micro-enterprises, which form the bulk of all enterprises worldwide, these challenges shape the characteristics of their supply chains. They reduce the chances that business and trade will emerge. They keep supply chains localised and intermediated. They make trade within those supply chains slow, costly, and risky. Mobile telephony may provide an opportunity to address the informational challenges and, hence, to alter the characteristics of trade within micro-enterprise supply chains. However, mobile telephony has only recently penetrated. This paper, therefore, presents one of the first case studies of the impact of mobile telephony on the numerically-dominant form of enterprise, based around a case study of the cloth-weaving sector in Nigeria. It finds that there are ways in which costs and risks are being reduced and time is saved, often by substitution of journeys. But it also finds a continuing need for journeys and physical meetings due to issues of trust, design intensity, physical inspection and exchange, and interaction complexity. As a result, there are few signs of the de-localisation or disintermediation predicted by some commentators. An economising effect of mobile phones on supply chain processes may therefore co-exist with the entrenchment of supply chain structures and a growing 'competitive divide' between those with and without access to telephony

Introduction to the proceedings of ICTD2009

Welcome to the 3rd International Conference on Information and Communication Technologies and Development (ICTD2009). It is with great pleasure that we present the ICTD2009 proceedings, which include all of the full papers presented at the conference in Doha, Qatar, held on 17-19 April 2009

Systematic Mapping Study of Information Technology for Development in Agriculture (The Case of Developing Countries)

With its rapid proliferation in the developing world, information and communication technology (ICT) has been accepted as an opportunity to assist disadvantaged people. Many projects have piloted ICT supporting rural communities in developing countries. Such rural communities are socially complex and infrastructurally weak environments that demand clear understanding of the social, economical, cultural and political preconditions when implementing ICT innovations. To provide a comprehensive overview of what kinds of ICT intervention and research contributions have been achieved, a systematic mapping study (SMS) was carried out. This work presents the state-of-the-art based on related journal and conference papers published between 2006-2014. The review indicates that ICT supporting farmers has gained attention over the past few years with a growing number of contributions. However, the field is still in a consolidating phase. Theoretical concepts are sparse, so it is difficult to generalize and transfer the findings. Specifically, there is limited research in IT design and development process; user-interface design for illiterate people; and user and community involvement in the design process

Does the internet deserve everybody?

There has been a long standing tradition amongst developed nations of influencing, both directly and indirectly, the activities of developing economies. Behind this is one of a range of aims: building/improving living standards, bettering the social status of recipient communities, etc. In some cases, this has resulted in prosperous relations, yet often this has been seen as the exploitation of a power position or a veneer for other activities (e.g. to tap into new emerging markets). In this paper, we explore whether initiatives to improve Internet connectivity in developing regions are always ethical. We draw a list of issues that would aid in formulating Internet initiatives that are ethical, effective, and sustainable

Electronic information sharing in local government authorities: Factors influencing the decision-making process

This is the post-print version of the final paper published in International Journal of Information Management. The published article is available from the link below. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. Copyright @ 2013 Elsevier B.V.Local Government Authorities (LGAs) are mainly characterised as information-intensive organisations. To satisfy their information requirements, effective information sharing within and among LGAs is necessary. Nevertheless, the dilemma of Inter-Organisational Information Sharing (IOIS) has been regarded as an inevitable issue for the public sector. Despite a decade of active research and practice, the field lacks a comprehensive framework to examine the factors influencing Electronic Information Sharing (EIS) among LGAs. The research presented in this paper contributes towards resolving this problem by developing a conceptual framework of factors influencing EIS in Government-to-Government (G2G) collaboration. By presenting this model, we attempt to clarify that EIS in LGAs is affected by a combination of environmental, organisational, business process, and technological factors and that it should not be scrutinised merely from a technical perspective. To validate the conceptual rationale, multiple case study based research strategy was selected. From an analysis of the empirical data from two case organisations, this paper exemplifies the importance (i.e. prioritisation) of these factors in influencing EIS by utilising the Analytical Hierarchy Process (AHP) technique. The intent herein is to offer LGA decision-makers with a systematic decision-making process in realising the importance (i.e. from most important to least important) of EIS influential factors. This systematic process will also assist LGA decision-makers in better interpreting EIS and its underlying problems. The research reported herein should be of interest to both academics and practitioners who are involved in IOIS, in general, and collaborative e-Government, in particular

Electronic Payment Systems Development in a Developing Country: The Role of Institutional Arrangements

This paper examines the institutional arrangements in the development of Nigeria’s electronic payment system (EPS) using a new institutional economics (NIE) perspective. A case study of Nigeria’s EPS was carried out using semi structured interviews to collect data from 18 participating stakeholders; a thematic method was used for the data analysis. The study suggests that a well-functioning set of arrangements, which is lacking in the institutional setup in Nigeria may be required to build necessary institutional capacity suitable for development of safe and efficient electronic payment systems. Although the technological payment infrastructure in Nigeria is modern and of comparable standard, the failure to put in place reliable and relevant market and collaborative agreements has not enabled full exploitation of the available infrastructure. Current governance structures show elements of power struggle and distrust between stakeholders (players and regulators), hampering the creation of an environment that would sustain free market economic activities and effective development of payment systems

A business model perspective for ICTs in public engagement

This is the post-print version of the Article. The official published article can be accessed from the link below - Copyright @ 2012 ElsevierPublic institutions, in their efforts to promote meaningful citizen engagement, are increasingly looking at the democratic potential of Information and Communication Technologies (ICTs). Previous studies suggest that such initiatives seem to be impeded by socio-technical integration barriers such as low sustainability, poor citizen acceptance, coordination difficulties, lack of understanding and failure to assess their impact. Motivated by these shortcomings, the paper develops and applies a business model perspective as an interceding framework for analysis and evaluation. The underlying principle behind this approach is that it is not technology per se which determines success, but rather the way in which the businessmodel of the technological artifact is configured and employed to achieve the strategic goals. The business model perspective is empirically demonstrated with the case of an online petitioning system implemented by a UK local authority. The case illustrates the importance of considering ICTs in public engagement from a holistic view to make them more manageable and assessable

ICT4D 2016: New Priorities for ICT4D Policy, Practice and WSIS in a Post-2015 World

In 2016, the Millennium Development Goals will be replaced by the post-2015 development agenda (PTDA). The foundational content is in place for this new agenda, which will be the single most-important force shaping the future of international development and, hence, the single most-important force shaping the future of information-and-communication-technology-for-development (ICT4D). In planning prospective ICT4D priorities, we should therefore pay close attention to the PTDA.This paper undertakes a comparative analysis of the post-2015 development agenda versus the current content and future direction of ICT4D policy and practice, as exemplified by WSIS+10 documentation. These latter documents bring together nearly 1,000 pages of text that review the current state of ICT4D ten years after the foundational World Summits on the Information Society; and that seek to set out a vision of WSIS and of ICT4D beyond 2015.From this analysis, the paper identifies a set of post-2015 priorities in international development which have to date been under-emphasised within ICT4D. In all, 16 ICT4D gaps are identified for a world from 2016. These gaps, plus other key topics, are used to create a map of post-2015 ICT4D priorities; a map which will be of significant value to policy-makers, strategists and practitioners planning their future ICT4D activities.Alongside these specific topics, the paper diagnoses a set of cross-cutting issues. It recognises the need for practice to break out of the “ICT4D bubble” and engage more with the development mainstream through a reorientation of ICT4D’s scope, language and worldview. And it discusses ICT4D’s future structure, process and vision. It identifies the need to retain specialist centres of ICT4D expertise alongside mainstreaming, and the value of multi-stakeholder participation. It highlights the current absence of a compelling narrative and vision for the future of ICT4D: ICT’s transformative potential – and the possibilities of “Development 2.0” – might form one such vision. The implications of all these issues are outlined for ICT4D generally and for WSIS specifically beyond 2015