Standardization as Institutional Work: The Regulatory Power of a Responsible Investment Standard

This paper conceptualizes standardization as institutional work to study the emergence of a standard and the deployment of its regulatory power. We rely on unique access to longitudinal archival data for exploring how the FTSE4Good index, a responsible investment index, emerged as a standard for socially responsible corporate behavior. Our results show how three types of standardization work - calculative framing, engaging and valorizing - support the design, legitimation and monitoring processes whereby a standard acquires its regulatory power. Our findings reveal new facets in the dynamics of standardization by approaching standardization as a product of institutional work and in showing how unintended consequences of that work can be recaptured to strengthen the regulatory power of the standard

Strategy tools-in-use: A framework for understanding “technologies of rationality” in practice

In response to critiques of strategy tools as unhelpful or potentially dangerous for organizations, we suggest casting a sociological eye on how tools are actually mobilized by strategy makers. In conceptualizing strategy tools as tools-in-use, we offer a framework for examining the ways that the affordances of strategy tools and the agency of strategy makers interact to shape how and when tools are selected and applied. Further, rather than evaluating the ‘correct’ or ‘incorrect’ use of tools, we highlight the variety of outcomes that result, not just for organizations but also for the tools and the individuals who use them. We illustrate this framework with a vignette and propose an agenda and methodological approaches for further scholarship on the use of strategy tools

Actor-Network Theory and its role in understanding the implementation of information technology developments in healthcare

<p>Abstract</p> <p>Background</p> <p>Actor-Network Theory (ANT) is an increasingly influential, but still deeply contested, approach to understand humans and their interactions with inanimate objects. We argue that health services research, and in particular evaluations of complex IT systems in health service organisations, may benefit from being informed by Actor-Network Theory perspectives.</p> <p>Discussion</p> <p>Despite some limitations, an Actor-Network Theory-based approach is conceptually useful in helping to appreciate the complexity of reality (including the complexity of organisations) and the active role of technology in this context. This can prove helpful in understanding how social effects are generated as a result of associations between different actors in a network. Of central importance in this respect is that Actor-Network Theory provides a lens through which to view the role of technology in shaping social processes. Attention to this shaping role can contribute to a more holistic appreciation of the complexity of technology introduction in healthcare settings. It can also prove practically useful in providing a theoretically informed approach to sampling (by drawing on informants that are related to the technology in question) and analysis (by providing a conceptual tool and vocabulary that can form the basis for interpretations). We draw on existing empirical work in this area and our ongoing work investigating the integration of electronic health record systems introduced as part of England's National Programme for Information Technology to illustrate salient points.</p> <p>Summary</p> <p>Actor-Network Theory needs to be used pragmatically with an appreciation of its shortcomings. Our experiences suggest it can be helpful in investigating technology implementations in healthcare settings.</p

From Interactions to Institutions: Microprocesses of Framing and Mechanisms for the Structuring of Institutional Fields

Despite the centrality of meaning to institutionalization, little attention has been paid to how meanings evolve and amplify to become institutionalized cultural conventions. We develop an interactional framing perspective to explain the microprocesses and mechanisms by which this occurs. We identify three amplification processes and three ways frames stack up or laminate that become the building blocks for diffusion and institutionalization of meanings within organizations and fields. Although we focus on “bottom-up” dynamics, we argue that framing occurs in a politicized social context and is inherently bidirectional, in line with structuration, because microlevel interactions instantiate macrostructures. We consider how our approach complements other theories of meaning making, its utility for informing related theoretical streams, and its implications for organizing at the meso and macro levels

Resolving Conflict in Problem-Solving: Systems of Artefacts in the Development of New Routines

This paper argues that, in order to understand the development process of new routines, we have to look at the emergence of systems of artefacts rather than at individual artefacts in isolation. The paper proposes a typology of artefacts understood as material objects that are the product of human activity and analyses their interactions in the case of an integrated engineering design consultancy engaged in the effort of developing a new bidding routine. The evidence from the case study shows that agents reinforce and extend the patterns of action that individual artefacts support by bundling different types of artefacts, and that in so doing, they extend the reach and influence of the community to which they belong. This study shows that the problem-solving and truce aspects of routines are worked out in the design of these systems of artefacts

A Study of the Suspension Polymerization of Styrene

Abstract not availabl

Institutions and Work

In this article, we argue that the flowering conversation under the label of “institutional work” can be productively enriched by segregating the notions of “institutions” and “work, and by engaging more fully with both micro- and macro-sociological contributions of the “old institutionalism.” We illustrate the value of these extensions by discussing three areas of theoretical and empirical interest: methodological groupism, the relationship between social structure and social process at both micro and macro levels, and the relationship between social analysis and social critique. By pursuing these directions, we believe the notion of institutional work can avoid conflation with variants of methodological individualism, and might usefully contribute to ongoing conversations about agency across the social sciences. </jats:p