372 research outputs found
Scaling Participation -- What Does the Concept of Managed Communities Offer for Participatory Design?
This paper investigates mechanisms for scaling participation in participatory
design (PD). Specifically, the paper focuses on managed communities, one
strategy of generification work. We first give a brief introduction on the
issue of scaling in PD, followed by exploring the strategy of managed
communities in PD. This exploration is underlined by an ongoing case study in
the healthcare sector, and we propose solutions to observed challenges. The
paper ends with a critical reflection on the possibilities managed communities
offer for PD. Managed communities have much to offer beyond mere generification
work for large-scale information systems, but we need to pay attention to core
PD values that are in danger of being sidelined in the process
Communication issues in requirements elicitation: A content analysis of stakeholder experiences
The gathering of stakeholder requirements comprises an early, but continuous and highly critical stage in system development. This phase in development is subject to a large degree of error, influenced by key factors rooted in communication problems. This pilot study builds upon an existing theory-based categorisation of these problems through presentation of a four-dimensional framework on communication. Its structure is validated through a content analysis of interview data, from which themes emerge, that can be assigned to the dimensional categories, highlighting any problematic areas. The paper concludes with a discussion on the utilisation of the framework for requirements elicitation exercises
Utilizing systems development methods – a conceptual framework
There are not many frameworks of method utilization or use in organization based on empirical studies nor is there a common understanding of these issues. This paper investigates how systems development methods are utilized in practice and proposes a framework to conceive method utilization. The explanatory value of the framework is illustrated by providing an analysis of a case study. The framework highlights several issues of method utilization based on a three years long field study. The framework has two dimensions. The first dimension covers three levels in organizations at which methods can be utilized. They are the organizational level, the project level, and the individual level. The second dimension covers three aspect of utilization of the method that can take place at each level. The three aspects are adoption, adaptation, and use. Thereby the framework provides nine perspectives on method utilization that allow us to understand and guide method utilization in a broader sense than we have found in the literature, which primarily deals with a subset of the nine perspectives. Furthermore, the paper introduces a distinction between method use and method utilization to emphasize a broad view on method utilization. Method utilization includes adoption, adaptation, and use at different levels in development organizations. Method use is strictly defined as the use of methods for systems development
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