Getting personal: exploring the usage of persona in order to optimize the involvement of a living lab panel

iMinds Living Labs started with living lab research in 2009. Living lab research involves gathering user feedback on innovations implemented in a real-life context (Eriksson et al., 2005). This can be facilitated by means of a panel-based approach (Schuurman et al., 2012). In order to keep a panel motivated for participating in living lab research it can be beneficial to generate a sense of belonging to a community. Logghe et al. (2014) examined the motivations and behavior of the panel members and concluded that there are four groups of panel member types, each with their own motivations and behavior patterns. But how can a living lab get to know its panel members better? How can every panel member be approached in their preferred way? How can every panel member be stimulated to keep on participating in living lab research? How can a community feeling be created? In order to gather more information about each panel member type, we developed a four way segmentation of the panel which we translated into four distinct persona. These persona will be used as a basis for community building, a future panel kit, experimenting with research approaches,… supplemented with other methodologies

Designing library tools: the (un)importance of employee involvement

The growing trend of public institutions to open up data and information to citizens encouraged archives and libraries to enhance the disclosure of their content towards end-users. This implies technical challenges as more and more information is exchanged not only between people, but also between different databases and applications which are consulted by different user groups through different devices and entry points. For libraries, the challenge lies in constructing a properly functioning catalogue which is able to combine a huge amount of information from various sources and is consultable by a large group of end-users in a user friendly manner. Based on the User Centred Design paradigm and Kaulio’s (1998) degrees of user involvement in innovation, this paper wants to consider whether involving users during the creation of metadata tools can result in more motivated library co-workers and a more appreciated tool and (hopefully) in a permanent tagging tool

Action research as a framework to evaluate the operation of a living lab

Living lab research consists of gathering user feedback on innovations implemented in a real-life context (Eriksson et al., 2005). This can be facilitated by means of a panel-based approach (Schuurman et al., 2012). Since this panel is vital for living lab research, it is important to know whether all panel members are satisfied with the operation of the living lab itself. An interesting way to capture and act upon the delights and frustrations of a panel can be by adopting an action research approach. Within a participatory action research process, "communities of inquiry and action evolve and address questions and issues that are significant for those who participate as co-researchers" (Reason and Bradbury, 2008). Action research contrasts with many research methods, which emphasize disinterested researchers and reproducibility of findings. Amongst others, Ståhlbröst (2008) already used action research as a methodology within a living lab environment aiming to involve users early and throughout the whole development process, and to design new IT systems from the basis of these users’ needs. But how can this research approach be a framework to get to know your participants’ thoughts on the operation of your living lab? How can action research help to involve as much panel members as possible and to encourage people to share their opinion? Does active research actually result in more practical solutions for a detected problem? In order to capture and solve frustrations of the iMinds Living Lab panel members, a researcher was actively involved in a selection of living lab projects and panel members themselves were inserted in the reflection phase of an action design research from which the obtained knowledge resulted in the co-creation of an iMinds Living Labs website for panel members

Innovation is created by humans, not by systems: an exploration of user involvement in living labs: user motivation versus lead user criteria

The past few years companies have become more interested in involving users during the production process of their products. On the other hand, a group of users started to innovate on their own. Users also became interested in becoming part of the production processes themselves. Certain users experience certain needs earlier than others and they enjoy finding solutions for these needs. They are called Lead Users (von Hippel, 2005). Living Labs are one possibility for users to realize this interest to innovate. iLab.o, the Living Lab division of iMinds, has been organizing Living Lab research since 2009. To get a better view on the motivations of this panel, we analyzed the behavior of the involved users from September 2009 to December 2013. We tried to detect Lead Users, but it is not obvious to define people as Lead Users because of the different used definitions. Instead, we divided this panel into three types of users based on the intensity of their involvement: passive, sleeping and active users. A small group of users is extremely active and are been defined as “alpha users”. Based on interviews with these alpha users in November and December 2013, a better view on their motivations to keep participating in Living Lab research was made. In this paper we focus on the participation of these different user types in one research phase type within Living Lab research, more specifically co-creation sessions. By means of a comparative case study, we tried to get a better understanding of the behavior of the different user types. It became clear that in order to keep the panel involved it is important to focus on community building

Elective preterm birth for fetal gastroschisis (Review)

Background: Gastroschisis is an uncommon congenital defect of the interior abdominal wall that results in herniation of intestinal loops outside the abdominal cavity. Babies with gastroschisis generally do well, but there remains a mortality rate of 5% to 10% and some require prolonged parenteral nutrition and intensive care. Significant injury to the exposed bowel may occur in-utero, and earlier birth may reduce this, improve long-term outcomes and reduce complications, such as necrotising enterocolitis. However, it may also increase complications related to prematurity. There is a lack of published data in this area. Objectives: To assess the effects of elective preterm birth for fetal gastroschisis in pregnancies complicated by this condition. The mode of birth may be either vaginal or by caesarean section, but this review is studying only timing, not the route, of birth. Search methods: We searched the Cochrane Pregnancy and Childbirth Group’s Trials Register (16 January 2013). Selection criteria: Individual patient randomised controlled trials of planned preterm birth in pregnancies complicated by fetal gastroschisis, diagnosed by ultrasound scanning in time for preterm birth to be an option, and without other fetal anomalies. The intervention is planned preterm birth, prior to 37 weeks and 0 days’ gestation, versus planned later birth, at or after 37 weeks and 0 days’ gestation (mode of birth is not part of the intervention). We did not include quasi-randomised controlled trials and cluster trials. Cross-over trials are not appropriate for this condition. Studies that were presented in abstract form only were eligible for inclusion, providing that the population included women with pregnancies affected by fetal gastroschisis, the interventions were defined and the treatment selection was randomised. Data collection and analysis: Two review authors independently assessed for inclusion the one trial identified as a result of the search strategy and assessed trial quality. Two review authors extracted data and checked it for accuracy. Main results: We included one study, involving 40 infants and 42 women. The trial was underpowered to detect clinically important outcome differences between the two policies. There were no significant benefits or adverse effects of elective preterm birth at 36 weeks’ gestation for fetal gastroschisis. The primary outcomes were caesarean section and neonatal survival to discharge. Two babies died after birth but before discharge in the elective (intervention) group versus none in the spontaneous group (risk ratio (RR) 5.00; 95% confidence interval (CI) 0.26 to 98.00; one study, n = 40). Seven women (33%) in the elective group and nine women (43%) in the spontaneous group delivered by caesarean section (RR 0.78; 95% CI 0.36 to 1.70). Similarly, for the secondary outcomes, there were no statistical differences in birthweight, ventilation requirements, necrotising enterocolitis and requirement for repeat surgery between the two groups. None of our prespecified maternal secondary outcomes were reported in the included study. We also examined gestational age at birth as a non-prespecified outcome. There was a difference in gestational age at birth between the two arms of the trial (35.8 weeks (SD 0.7) in the elective group and 36.7 (SD 1.5) in the spontaneous group. Possible reasons for this small mean difference include a trend towards spontaneous preterm birth in pregnancies complicated by fetal gastroschisis. Authors’ conclusions: This review is unable to draw any firm conclusions regarding pretermbirth for infants with gastroschisis. It is not possible to say whether the intervention is beneficial or harmful for these babies or their mothers. Only one small trial is included. Further research is needed in this area

Falls in Older People and the Effects of Tai Chi

Nowadays, falling is no longer regarded as a common, inevitable adverse consequence of aging but classified as one of the geriatric syndromes. The concept of a geriatric syndrome is not clearly defined yet, but all geriatric syndromes (e.g. falls, incontinence, frailty) have the same clinical conditions in common: high prevalence, multiple underlying factors and an association with substantial morbidity and poor outcome. Moreover, falling is increasingly regarded as a marker or sign of an underlying health problem amenable to treatment. In community-living older people, extensive research has shown that fall prevention strategies including exercises can be effective.However, some multifactorial interventions that were proven effective were not (cost-) effective in the Netherlands. Due to the variability among older community-living persons and in the aetiology of falls more research is needed to develop and implement (cost-) effective strategies in fall prevention. This thesis addresses several aspects regarding the effectiveness of Tai Chi - traditional Chinese exercises - in fall prevention and discusses various options concerning the prediction of falls. In this general introduction we describe the incidence and consequences of falls, risk factors and predictors for falls, Tai Chi and the aims and outline of this thesis

Noise emission corrections at intersections based on microscopic traffic simulation

One of the goals of the European IMAGINE project, is to formulate strategies to improve traffic modelling for application in noise mapping. It is well known that the specific deceleration and acceleration dynamics of traffic at junctions can influence local noise emission. However, macroscopic traffic models do not always model intersections, and if they do, only the influence of intersections on travel time is incorporated. In these cases, it would be useful to know what increase or decrease in noise production can be expected at or near intersections. A correction factor for road crossings has been suggested in several national noise emission standards. The question is open whether such a correction factor should be included in future harmonized methods. In this paper, a case study is presented, consisting of a large set of microscopic traffic simulations and associated noise emission calculations, which provides some insight into the specific dynamics of the noise emission near different types of intersections. A spatial approach is used, in which inbound and outbound lanes are divided into deceleration, queuing and acceleration zones. Results from regression analysis on the numerical simulations indicate that meaningful relations between noise corrections and traffic flow parameters such as traffic intensity and composition can be deduced

Drivers for end-users' collaboration in participatory innovation development and living lab processes

Design for users often uses user-centered methods and methodologies. However, this requires an active participation of these users. In this article we explore the motivation and drivers for users to collaborate in innovation processes within a Living Lab environment and approach. We do this by means of data gathered during the course of four years of Living Lab-activity by iMinds-iLab.o on three levels: macro-level (general panel activity), meso-level (activity and motivation within a Living Lab), and micro-level (activity and motivation in a Living Lab-project)