Developing a Hierarchical Model for the Drivers of Digital Banking – an Interpretive Structural Modelling Approach

In its resolve for digital banking, the researchers have developed various models like TAM, UTAUT 1 and UTAUT 2 which aim to identify the key drivers of digital banking. This study primarily intends to comprehend the significance of different drivers of digital banking by developing a hierarchical model of key drivers of digital banking. The hierarchical model is done using Interpretive Structural Modeling (ISM. The study comprises of the drivers that could be directly impacting the adoption of digital banking. These constructs have been categorized and mapped using driving power-dependence diagram

Analysing the Effect of Forced Shifting Towards E- Learning during Covid-19 for Student Perceived Satisfaction Variables and Service Quality Dimensions

With the rapid spread of COVID-19 posing indefinite lockdowns globally with easy and cheap access to internet, e-learning tools are gaining popularity as a medium of learning. The area of e learning service quality is getting attention. The spate of conferences and webinars were conducted and many educational institutions have shifted from traditional means of teaching to online virtual classrooms. Many researchers previously suggested that acceptance of e-learning courses is influenced by perceived service quality. However, proper measurement e learning service quality is an issue which remains unaddressed. As far as higher education is concerned, the success, of this program shows varied results. There is a lack of studies especially in the area of student’s perception of e learning service quality in higher education context. The study also assesses the technological forced shifting in the area during covid 19. Therefore this study is initiated with a desire to assess e learning quality vis a vis student satisfaction through SERVQUAL model in higher education. In order to accomplish our objectives and in the light of extant literature review and discussion, the study utilizes adapted SERVQUAL scale. This study, Utilized a SERVQUAL Model for measuring e learning among higher education students. The study assesses unidimensionality through (CFA). Analysis was conducted to investigate the reliability and validity of the research scale, and the structural equation model (SEM) to examine the hypothesized model

Measuring E-Commerce Service Quality for the Adoption of Online Shopping during COVID-19: Applying Unified Theory and Use of Technology Model (UTAUT) Model Approach

With the increasing cases of COVID-19 and unexpected lockdowns, technology acceptance, especially internet-based online shopping becomes an important issue in today's business world. Since Information technology is pervasive and has enormous potential, therefore this study identifies antecedents of online shopping adoption by utilizing Unified theory and use of technology model and electronic service quality to observe the influence of these two variables on buyers' intention to adopt internet shopping. The data was collected from the customers using products of the Fast-moving Consumer goods (FMCG) industry. The data collection period was one month beginning in April 2021.  The data was analysed using mainly two approaches confirmatory factor analysis and structural equation modelling using Lisrel 8.80. The findings of this study revealed that the integrated UTAUT model is highly significant and influences the buyer's intention to adopt internet shopping for their daily needs

Moral civil responsibility of Physicians from Administrative point of view: A case study on a number of Saudi hospitals: المسؤولية المدنية الأخلاقية للطبيب من وجهة النظر الإدارية: حالة دراسية على عدد من المستشفيات السعودية

  The need for medical responsibility and to extent its relationship that can occur from physicians, as their awareness of size to error and medical responsibility that falls on them in light and existence of an effective law and legislative system in Saudi Arabia, is special to assessing the value committed to medical responsibility and the misdemeanors that are decided and evaluated, In the events of error occurring intentionally or unintentionally, the issue of medical responsibility still raises a lot of controversy due to the difficulty of linking medical sciences with administrative and legal sciences, because the field of medical work is still shrouded in a lot of confusion and ambiguity due to the complexity and accuracy of the branches of medical science. This present study seeks to shed light on the health sector, as it is supervising in issuing regulations, instructions and laws that contribute to organization and development of multiple regulations aimed at protecting the interests of country and citizen. The study concentrates in the first degree to patients who have been exposed to a medical error, with study sample of 100 individuals, and retrieved 95 questioners. The study methodology on two approaches: Descriptive method and the Field method. The study results are: 1- Increasing the number of medical teams 2- Reducing physicians assignment of additional burdens more than their actually perform as additional work they perform 3- Providing training opportunities for hospital workers to keep pace with continuous scientific development and catch up with technology to increase their ability to optimize the use of modern devices. 4- Focusing on external training courses that allow employees to exchange experiences with others. The study recommended the importance of developing team spirit within the work environment among to employees working in the hospital, to create a comfortable atmosphere, which affects the service provided to patients. And taking into account fairness and integrity in the division of work among doctors</jats:p