Service supply chain environmental performance evaluation using grey based hybrid MCDM approach

Contribution of service supply chains to economic growth is significant and recent climate change issues expect services to be greener. The entire supply chain will be green if their suppliers adopt the requirements of the focal company and customers. Hence, it is essential that every organization constantly analyses and monitors the green performance of different members of the supply chains. Furthermore comprehensive studies have been carried out to identify criteria to evaluate green performance of manufacturing supply chain. However there is lack of studies to identify criteria and evaluate the performance of service supply chain. Service supply chain green performance evaluation necessitates methods to consider both qualitative and quantitative factors. Many conventional multi- criteria decision making (MCDM) methods have drawbacks such as inability to capture realistic fuzziness in decision making (human judgment), inadaptability to different levels of measurement, complexity in calculation and requirement of intricate details, which render them unsuitable for the task of environmental performance evaluation of service supply chains. In this paper, a grey based hybrid framework for evaluating the environmental performance of service supply chains is proposed by integrating grey based method with ELECTRE and VIKOR approaches. Two case studies were carried out to understand the effectiveness of criteria and method to evaluate environmental performance of service supply chains in a developing country context

An innovative framework for performance analysis of members of supply chains

Purpose – An appropriate system for analysing performance of supply chains is an important requirement for the effective utilization of the supply chains. The purpose of this paper is to develop a conceptual model for the task of analysing the performance of members of supply chains. Design/methodology/approach – A thorough literature review of the methodologies proposed earlier by various authors has been made. In this paper a multi criteria decision-making (MCDM) framework comprising of two MCDM approaches is proposed for analysing performance of supply chain members. Findings – Performance analysis of members of supply chain and the process of decision making based on the outcome of the analysis is a MCDM process. Since human judgements are often vague, the application of fuzzy concepts is appropriate for analysing the performance of supply chains. The framework proposed in this paper was validated in a company manufacturing textiles. Research limitations/implications – The methodologies proposed are of great use for large- and medium-sized enterprises. However, small organizations may not be able to allot enough resources to implement the methodologies proposed. Practical implications – The framework developed can be applied for undertaking a comparative analysis of performance of members of supply chains. It can also be applied for the process of incorporation of new members into the supply chain. Originality/value – Very few methods are available for analysing the performance of supply chains and the subject remains an under researched one. The major contribution of this paper is that it proposes a new framewor

An innovative framework for performance analysis of members of supply chains

Purpose – An appropriate system for analysing performance of supply chains is an important requirement for the effective utilization of the supply chains. The purpose of this paper is to develop a conceptual model for the task of analysing the performance of members of supply chains. Design/methodology/approach – A thorough literature review of the methodologies proposed earlier by various authors has been made. In this paper a multi criteria decision-making (MCDM) framework comprising of two MCDM approaches is proposed for analysing performance of supply chain members. Findings – Performance analysis of members of supply chain and the process of decision making based on the outcome of the analysis is a MCDM process. Since human judgements are often vague, the application of fuzzy concepts is appropriate for analysing the performance of supply chains. The framework proposed in this paper was validated in a company manufacturing textiles. Research limitations/implications – The methodologies proposed are of great use for large- and medium-sized enterprises. However, small organizations may not be able to allot enough resources to implement the methodologies proposed. Practical implications – The framework developed can be applied for undertaking a comparative analysis of performance of members of supply chains. It can also be applied for the process of incorporation of new members into the supply chain. Originality/value – Very few methods are available for analysing the performance of supply chains and the subject remains an under researched one. The major contribution of this paper is that it proposes a new framewor

Service supply chain environmental performance evaluation using grey based hybrid MCDM approach

Contribution of service supply chains to economic growth is significant and recent climate change issues expect services to be greener. The entire supply chain will be green if their suppliers adopt the requirements of the focal company and customers. Hence, it is essential that every organization constantly analyses and monitors the green performance of different members of the supply chains. Furthermore comprehensive studies have been carried out to identify criteria to evaluate green performance of manufacturing supply chain. However there is lack of studies to identify criteria and evaluate the performance of service supply chain. Service supply chain green performance evaluation necessitates methods to consider both qualitative and quantitative factors. Many conventional multi- criteria decision making (MCDM) methods have drawbacks such as inability to capture realistic fuzziness in decision making (human judgment), inadaptability to different levels of measurement, complexity in calculation and requirement of intricate details, which render them unsuitable for the task of environmental performance evaluation of service supply chains. In this paper, a grey based hybrid framework for evaluating the environmental performance of service supply chains is proposed by integrating grey based method with ELECTRE and VIKOR approaches. Two case studies were carried out to understand the effectiveness of criteria and method to evaluate environmental performance of service supply chains in a developing country context