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    3 research outputs found

    Service Quality Imperative for Quality Assurance in Higher Education

    Author
    1. Anonymous
    2. Anonymous
    3. C.Bhattacharjee
    4. D. L.Kurtz
    5. H.Kasper
    6. K. D.Hoffman
    7. P.Sultan
    8. R.Fisk
    9. R.Oliver
    10. R.Shanker
    11. R.Zemke
    12. V.Naidoo
    Publication venue
    'IGI Global'
    Publication date
    01/01/2020
    Field of study
    No full text
    Crossref

    Analysis of Quality of Services in Higher Education Institutions

    Author
    1. A.Faganel
    2. A.Parasuraman
    3. C.Chua
    4. D.Kennedy
    5. D.Sharma
    6. F.Maringe
    7. H.Shauchenka
    8. J. A. F.Stoner
    9. J. M.Ivancevich
    10. J.Dado
    11. J.Legčević
    12. J.McKimm
    13. K.Saliba
    14. L. L. R.Rodrigues
    15. M.Bahadori
    16. M.Koprivica
    17. P.Sultan
    18. R.Arambewela
    19. S.Sumaedi
    20. T.Rashid
    21. Z.Rózsa
    Publication venue
    'IGI Global'
    Publication date
    01/01/2020
    Field of study
    No full text
    Crossref

    Applicability of SERVQUAL in Private Higher Education Institutions in Bangladesh

    Author
    1. A. V.Feigenbaum
    2. A.Parasuraman
    3. A.Parasuraman
    4. B.Atrek
    5. C. A.Kiesler
    6. C. J.Nunnally
    7. C.Robson
    8. F.Khodayari
    9. G. D.Klein
    10. H. F. A.Hasan
    11. H.El-Gohary
    12. J. L.Heskett
    13. J. M.Juran
    14. J.Freeland
    15. K.Mandal
    16. L.Harvey
    17. M. A. S.Sarker
    18. M. A.Ashraf
    19. M. M.Khan
    20. M. Z.Mamun
    21. M.Patton
    22. M.Yorke
    23. N. K.Denzin
    24. P. B.Crosby
    25. P. B.Sakthivel
    26. P. G.Patterson
    27. P.Kotler
    28. P.Sultan
    29. R. H.Hersh
    30. R. W.Reising
    31. S.Mahiah
    32. T.Becher
    33. V. A.Zeithaml
    34. V.Zeithaml
    35. Z.Ruiqi
    Publication venue
    'IGI Global'
    Publication date
    Field of study
    No full text
    Crossref
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