INFORMATION-SHARING SYSTEMS IN SUPPORT OF COLLABORATIVE WORK, II

This panel will report three of the most recent developments in building computer tools for interpersonal work. One suite of tools helps people manage and process their electronic mail. A second helps people comment electronically on their colleagues\u27 or students\u27 papers. A third helps people manage collaborative work such as project meetings. The speakers and their projects follow

Social presence and dishonesty in retail

Self-service checkouts (SCOs) in retail can benefit consumers and retailers, providing control and autonomy to shoppers independent from staff, together with reduced queuing times. Recent research indicates that the absence of staff may provide the opportunity for consumers to behave dishonestly, consistent with a perceived lack of social presence. This study examined whether a social presence in the form of various instantiations of embodied, visual, humanlike SCO interface agents had an effect on opportunistic behaviour. Using a simulated SCO scenario, participants experienced various dilemmas in which they could financially benefit themselves undeservedly. We hypothesised that a humanlike social presence integrated within the checkout screen would receive more attention and result in fewer instances of dishonesty compared to a less humanlike agent. This was partially supported by the results. The findings contribute to the theoretical framework in social presence research. We concluded that companies adopting self-service technology may consider the implementation of social presence in technology applications to support ethical consumer behaviour, but that more research is required to explore the mixed findings in the current study.<br/

Digital methods for ethnography: analytical concepts for ethnographers exploring social media environments

The aim of this article is to introduce some analytical concepts suitable for ethnographers dealing with social media environments. As a result of the growth of social media, the Internet structure has become a very complex, fluid, and fragmented space. Within this space, it is not always possible to consider the 'classical' online community as the privileged field site for the ethnographer, in which s/he immerses him/herself. Differently, taking inspiration from some methodological principles of the Digital Methods paradigm, I suggest that the main task for the ethnographer moving across social media environments should not be exclusively that of identifying an online community to delve into but of mapping the practices through which Internet users and digital devices structure social formations around a focal object (e.g., a brand). In order to support the ethnographer in the mapping of social formations within social media environments, I propose five analytical concepts: community, public, crowd, self-presentation as a tool, and user as a device

Grid-Partition Index: A Hybrid Approach to Nearest-Neighbor Queries in Wireless Location-Based Services

Traditional nearest-neighbor (NN) search is based on two basic indexing approaches: object-based indexing and solution-based indexing. The former is constructed based on the locations of data objects: using some distance heuristics on object locations. The latter is built on a precomputed solution space. Thus, NN queries can be reduced to and processed as simple point queries in this solution space. Both approaches exhibit some disadvantages, especially when employed for wireless data broadcast in mobile computing environments. In this paper, we introduce a new index method, called the grid-partition index, to support NN search in both on-demand access and periodic broadcast modes of mobile computing. The grid-partition index is constructed based on the Voronoi diagram, i.e., the solution space of NN queries. However, it has two distinctive characteristics. First, it divides the solution space into grid cells such that a query point can be efficiently mapped into a grid cell around which the nearest object is located. This significantly reduces the search space. Second, the grid-partition index stores the objects that are potential NNs of any query falling within the cell. The storage of objects, instead of the Voronoi cells, makes the grid-partition index a hybrid of the solution-based and object-based approaches. As a result, it achieves a much more compact representation than the pure solution-based approach and avoids backtracked traversals required in the typical object-based approach, thus realizing the advantages of both approaches

Collaboratories

No abstract.Peer Reviewedhttp://deepblue.lib.umich.edu/bitstream/2027.42/34569/1/1440360103_ftp.pd