The Effects of Citizen Knowledge on the Effectiveness of Government Communications on Nuclear Energy Policy in South Korea

By analyzing survey data on nuclear energy policy in South Korea, this study examined the influence of citizens’ knowledge on the perceptions of and attitudes to government communication initiatives that are characterized by symmetry and transparency, and their effects in developing institutional legitimacy and policy acceptance. The findings indicate that symmetrical and transparent communication are involved in forming institutional legitimacy and policy acceptance of government decisions on the controversial topic of nuclear energy, but the process differs depending on citizens’ knowledge of the topic. Well-informed citizens who used reasoning were more likely than others to respond positively to symmetrical and transparent communication, which shaped their support for institutional legitimacy and policy acceptance on nuclear energy policy issues. These findings provide some of the first empirical evidence of the effectiveness of government communication

Co-Creating Public Value in E-Government

Prior e-government development models have tended to consider e-government development per se as a goal, rather than as a means to an end. Considering the public value creation as a goal of public organizations, recent studies have assessed government websites from public value perspectives, but they have focused on the internal production of universal public value and overlooked contextualized public value co-creation. This study examines the ways in which e-government development models may be extended to contextualized public value co-creation, using a mixed-methods approaches. This study provides evidence for the extension to a contextualization stage that complements the goal-oriented vision.</p

The Effects of Citizen Knowledge on the Effectiveness of Government Communications on Nuclear Energy Policy in South Korea

By analyzing survey data on nuclear energy policy in South Korea, this study examined the influence of citizens’ knowledge on the perceptions of and attitudes to government communication initiatives that are characterized by symmetry and transparency, and their effects in developing institutional legitimacy and policy acceptance. The findings indicate that symmetrical and transparent communication are involved in forming institutional legitimacy and policy acceptance of government decisions on the controversial topic of nuclear energy, but the process differs depending on citizens’ knowledge of the topic. Well-informed citizens who used reasoning were more likely than others to respond positively to symmetrical and transparent communication, which shaped their support for institutional legitimacy and policy acceptance on nuclear energy policy issues. These findings provide some of the first empirical evidence of the effectiveness of government communication.</jats:p