‘You can try to press different emotional buttons’: The conflicts and strategies of eliciting emotions for fundraisers

In a competitive climate in which charities must increasingly rely on fundraising with the public, emotions such as hope, guilt, and fear are powerful tools that can be used strategically to secure donations or participation. This paper explores data from interviews with 23 fundraisers and voluntary sector workers, managers and officials, to argue that decisions around how, why and when to invest in the elicitation of emotion in fundraising are often difficult and conflicted, with some identifying a battle between ethics and effectiveness. We identify three key levels of conflict that must be negotiated: at the level of the charity sector, where the emotional ethics particularly of larger charities have been met with some resistance from the public and press; at the level of the organisation itself, where the ethics of representation are often a subject of conflict between fundraising and other departments such as policy; and finally at the experiential level of individual fundraisers themselves, who report being routinely internally conflicted around the rights and wrongs of using emotion in their work. A strategic approach to eliciting emotion emerges in the data as a useful way to address some of these areas of conflict, with fundraisers making careful 'balancing' decisions about how and with whom to mobilise certain emotions at specific times

Theorising international youth volunteering: training for global (corporate) work?

Ongoing globalisation poses a distinct challenge to how we understand what work ‘is’ in the contemporary world. Theoretical distinctions between the spatialities and temporalities of work as a practice have become blurred, along with understandings of work purely as an economic rather than a socio-cultural phenomenon. Building on theoretical approaches within geography and the ‘new sociology of work’, this paper argues that the transformation of work produced by contemporary globalisation requires a more sophisticated and geographically informed understanding of the spatiality of work as a practice. It develops this contention by presenting research into a specific kind of (unconventional) work – international youth volunteering. It argues that this form of work has a complex spatiality, whose constitution and impacts exceed the specific material location of workers in both space and time. Furthermore, it examines how this ‘multiplex mode’ of work practice destabilises the relationship between work and non-work, and facilitates the development of cultural capital, self-identity and skills in young people. It also contends that this form of voluntary work is embedded in the emerging needs of global labour markets. These arguments are elaborated through the presentation of research from a longitudinal project on the impacts of international youth volunteering. This research consists of data from interviews and focus groups with young people who undertook a range of different types of overseas voluntary work placement, and interviews with corporate recruiters in leading transnational firms concerning their understanding of the value (or otherwise) of international volunteering

Mobilising Knowledge through Global Partnerships to Support Research-informed Teaching: Five Models for Translational Research

Education Futures Collaboration Charity The file attached to this record is the author's final peer reviewed version. The Publisher's final version can be found by following the DOI link.Improving the quality of teaching is of global concern: UNESCO’s Sustainable Development Goal (SDG) 4c in the Education 2030: Framework for Action calls for high quality teaching for all. The OECD challenges the education system to improve Knowledge Management. JET’s (2015) special issue: Translational Research (TR) and Knowledge Mobilisation in Teacher Education introduced the concept of ‘translational’ or ‘theory to practice’ research - well-established in medicine but not in education. Five TR models were subsequently developed by the MESH charity’s international network with organisations in South Africa, Bangladesh, Australia, Pakistan, UK. These distinct models engage 1) university staff and teachers 2) subject associations, 3) research units, 4) an international NGO working in crisis settings, 5) PhD tutors and students. Each model shares common features forming the MESH Translational Research methodology introduced in this article. A TR repository is part of the MESH knowledge mobilisation strategy giving teachers access to research summaries which, overtime, accumulate knowledge. TR publications called MESHGuides (www.meshguides.org) complement existing forms of publication. This article proposes the MESH TR methodology as one affordable and scalable solution to OECD and UNESCO’s challenges of keeping teachers up-to-date and making new knowledge accessible to teachers regardless of location

What's Different about How Volunteers Work? Relationship Building for Wellbeing and Change

This article looks at what happens when volunteering goes well. It provides a theoretical and empirical grounding for understanding how volunteers enable outcomes such as participation and cooperation in complex change environments. The findings point to three important qualities of volunteer relationships, which alter how people feel about themselves, others and their situation: informality, the act of doing together and networked reciprocity. When these relational styles foster three psychosocial experiences known to support human wellbeing – relatedness, competency and autonomy – they make it possible for marginalised and poor groups to participate, initiate and share ownership in the change process. When socially as well as personally rewarding, volunteer relationships can also strengthen solidarity, a knowledge of other's strengths and social commitment, strengthening the basis for social action to continue as a cooperative process with other people. Implications for how volunteering is utilised and strengthened as a strategy for community development are discussed

The Impacts of Politics and Ethnicity on Volunteering

This article examines how national and local ethno?politics impact on volunteering by taking a cross?country comparative perspective: Kenya and Mozambique. In both countries societal fragmentation along ethno?political lines is mirrored within the volunteer landscape and reduces the positive impacts of volunteering. The role of international volunteers (IVs) from the global North and, in the case of Kenya, national volunteers (NVs), to address these divisions is discussed. The effects of the support of the volunteering for development sector in such ethnically and politically fragmented contexts is also explored. The findings from the current research show that the perceived neutrality of the IV and NV means they may face less risk in attempting to step outside of existing political and ethnic confines than local volunteers or citizens functioning within these environments. Through this neutrality, IVs and NVs may be provided with a unique opportunity to use this position to assuage some of these societal fractions

The contribution of international health volunteers to the health workforce in sub-Saharan Africa

This is an Open Access article distributed under the terms of the Creative Commons Attribution Licens

Learning from Communities: The Local Dynamics of Formal and Informal Volunteering in Korogocho, Kenya

Taking the Korogocho community as its starting point, this article explores the respective roles, dynamics and relationship between formal and informal volunteering. Following an overview of the research's participatory systemic action research (SAR) methodology, the article outlines how the widespread use of stipends and allowances by external development organisations has blurred the distinction between formal volunteerism and low?paid work – something that disincentivises volunteering through local organisations who lack the resources to pay allowances. It examines informal volunteering, such as mutual aid and self?help groups, and highlights how they add significant value when they emerge in response to a directly experienced community need. Finally, it discusses the risks and opportunities associated with formal and informal volunteering. Issues include how volunteering can be used in complementary ways to address community needs, the scales at which they are most effective, and their potential in promoting greater inclusion and more equitable gender roles

Child Sponsorship as Development Education in the Northern Classroom

This chapter explores the ethical dilemmas, and potential harm done when child sponsorship NGOs market sponsorship to children in school settings. Arguing that child sponsorship functions as a form of development education in the northern classroom, this chapter points to the potential for CS marketing strategies to infantalise and demean the poor, through a well-intentioned lens of paternalism. The chapter calls for greater commitment to global citizenship education in the crowded curriculum of secondary education and provides key questions (after Andreotti, 2012) for NGO marketing staff to consider in their public communication