Application of machine learning methods for automated classification and routing in ITIL

Abstract The article analyzes the application of machine learning methods for automated classification and routing in ITIL library. ITSM technology and ITIL are considered. The definitions of the incident and IT services are given. Then, the vectorization and extraction of keywords in the information written in natural language is carried out and lemmatization and TF-IDF measure will be used. A comparative analysis of the application of machine learning methods is given as well as a comparison of the results of automatic classification of text information using gradient boosting and a convolutional neural network. Various parameters of these methods are considered and the most effective method of machine learning is determined. The results of using machine learning methods for automated classification of incidents allows high-precision routing of requests for restoring the operability of IT services, reducing response time and errors associated with the human factor.</jats:p

Production asymmetry of D-s from 600 GeV/c Sigma(-) and pi(-) beam

The production of D-S(-) relative to D-S(+) as a function of x(F) with 600 GeV/c Sigma(-) beam is measured in the interval 0.15 < x(F) < 0.7 by the SELEX (E781) experiment at Fermilab. The integrated charge asymmetries with 600 GeV/c Sigma(-) beam (0.53 +/- 0.06) and pi(-) beam (0.06 +/- 0.11) are also compared. The results show the Sigma(-) beam fragments play a role in the production of D-S(-), as suggested by the leading quark model. (C) 2003 Elsevier Science B.V. All rights reserved

Hadronic production of Lambda c from 600 GeV/c pi(-), Sigma(-) and p beams

We present data from Fermilab experiment E781 (SELEX) on the hadroproduction asymmetry for (Lambda) over bar((c)) over bar compared to Lambda(c)(+) as a function of x(F), and on p(t)(2) distributions for Lambda(c)(+). These data were measured in the same apparatus using incident pi(-),Sigma(-) beams at 600 GeV/c and proton beam at 540 GeV/c. The asymmetry is studied as a function of x(F). In the forward hemisphere with x(F) greater than or equal to 0.2 both baryon beams exhibit very strong preference for producing charm baryons rather than charm antibaryons, while the pion beam asymmetry is much smaller. In this energy regime the results show that beam fragments play a major role in the kinematics of Lambda(c) formation, as suggested by the leading quark picture. (C) 2002 Published by Elsevier Science B.V

First measurement of pi(-)e ->pi(-)e gamma pion virtual compton scattering

Pion virtual compton scattering (VCS) via the reaction pi(-)e-->pi(-)egamma was observed in the Fermilab E781 SELEX experiment. SELEX used a 600 GeV/c pi(-) beam incident on target atomic electrons, detecting the incident pi(-) and the final state pi(-), electron and gamma. Theoretical predictions based on chiral perturbation theory are incorporated into a Monte Carlo simulation of the experiment and are compared to the data. The number of reconstructed events (=9) and their distribution with respect to the kinematic variables (for the kinematic region studied) are in reasonable accord with the predictions. The corresponding pi(-) VCS experimental cross section is sigma=38.8+/-13 nb, in agreement with the theoretical expectation of sigma=34.7 nb

Confirmation of the doubly charmed baryon Epsilon(+)(cc)(3520) via its decay to pD(+)K(-)

We observe a signal for the doubly charmed baryon Xi(cc)(+) in the decay mode Xi(cc)(+) -> pD(+)K(-) to complement the previous cc reported decay Xi(cc)(+) -> Lambda(c)(+)K(-)pi(+) in data from SELEX, the charm hadroproduction experiment at Fermilab. In this new decay mode we observe an excess of 5.62 events over a combinatoric background estimated by event mixing to be 1.38 +/- 0.13 events. The mixed background has Gaussian statistics, giving a signal significance of 4.8 sigma. The Poisson probability that a background fluctuation can produce the apparent signal is less than 6.4 x 10(-4). The observed mass of this state is 3518 +/- 3 MeV/c(2), consistent with the published result. Averaging the two results gives a mass of 3518.7 +/- 1.7 MeV/c(2). The observation of this new weak decay mode confirms the previous SELEX suggestion that this state is a double charm baryon. The relative branching ratio for these two modes is 0.36 +/- 0.21. (c) 2005 Elsevier B.V. All rights reserved

Measurement of the D-s(+/-) lifetime

We report a precise measurement of the D-s(+/-) meson lifetime. The data were taken by the SELEX experiment (E781) spectrometer using 600 GeV/c Sigma (-), pi (-) and p beams. The measurement has been done using 918 reconstructed D-s(+/-). The lifetime of the D-s(+/-) s is measured to be 472.5 +/- 17.2 +/- 6.6 fs, using K*(892)K-0(+/-) and phi pi (+/-) decay modes. The lifetime ratio of D-s(+/-) to D-0 is 1.145 +/- 0.049. (C) 2001 Elsevier Science B.V. All rights reserved

First observation of the doubly charmed baryon Xi(+)(cc)

We observe a signal for the doubly charmed baryon Xi(cc)(+) in the charged decay mode Xi(cc)(+)-->Lambda(c)(+)K(-)pi(+) in data from SELEX, the charm hadroproduction experiment at Fermilab. We observe an excess of 15.9 events over an expected background of 6.1+/-0.5 events, a statistical significance of 6.3sigma. The observed mass of this state is 3519+/-1 MeV/c(2). The Gaussian mass width of this state is 3 MeV/c(2), consistent with resolution; its lifetime is less than 33 fs at 90% confidence