CatCare: Designing a serious game to foster hand hygiene compliance in health care facilities

Lack of proper hand hygiene is often the source of hospital acquired infections. Despite many efforts, on average, health care workers still perform hand hygiene in less than 50% of the occasions in which they must. Serious games have been used successfully to achieve behavioral change in other health care domains. In order to tackle the complex problem of hand hygiene compliance we followed a design science research approach combining the build-phase with three evaluation cycles. In this paper, we present a preliminary design of a serious game to explore the possibilities of achieving better hand hygiene compliance of health care workers

Toward an Ontology of Workarounds: A Literature Review on Existing Concepts

While workarounds are studied frequently in information systems research, a coherent and interrelated structure to organize the knowledge of the field is still missing. In this study, we provide a first step towards an ontology of workarounds in order to enable researchers to study the relationships among the core concepts. By identifying existing literature, we discover three gaps in workaround research: (1) lack of conceptual consensus, (2) fragmentation and (3) static perspective. To advance theory, we provide an overview of different types of workarounds that are frequently used in literature. Based on these findings we derive core concepts of workarounds that are used in literature and provide an ontology of workarounds

Consequences of Project Team Member Turnover for agile Information Systems Development Teams: A Multiple Case Study

Turnover of IT professionals has been at the center of IT workforce research, mainly focusing on individual level drivers and consequences. This paper explores how turnover events affect the dynamics of agile software development (ISD) teams. We conducted 25 semi-structured interviews in seven cases to understand team-level consequences of turnover events. We found that ISD teams who directly or indirectly experienced turnover events are confronted with the following four consequences on the group level: (1) group dynamics shift, leading to (2) interpersonal voids, and (3) voids of expertise which consequently leads to (4) rebalancing resources. Through our work, we contribute to a better understanding of how coping processes that start after collective turnover occurs in agile ISD teams are shaped at the group level

Relations Between Actors in Digital Platform Ecosystems: A Literature Review

Digital platform ecosystems are a popular field of study in information systems and an economic structure of significant importance worldwide. However, we know little about what relations exist between and among actors on digital platforms. Findings of mutually beneficial interactions, cooperation, and value creation contrast findings of power, dependency, control, governance, rules, and competition in the ecosystem. To shed light on this issue, we conduct a structured literature review of information systems and management literature. In 144 studies, we find 19 different relations between and among platform owner, complementors, and end-users. We contribute to research in three ways. First, by discovering that instability of roles on digital platforms explains dual roles and the dynamics of roles more holistically than concepts that account for specific dual roles. Second, by finding weighting in the relations. Third, by observing nestedness of relations

ARE YOU READY FOR DEVOPS? REQUIRED SKILL SET FOR DEVOPS TEAMS

In order to react quickly to changing environments and build a customer-centric setup, more and more organizations are deciding to work with the agile IT software development approach. But for the fast delivery of new software features in very short time, other parts of the IT department are necessary as well. Hence, the DevOps concept appears and connects development to IT operations activities within service-centric IT teams. To date, there has been very little empir-ical research on the skills required for the successful setup of a DevOps-oriented IT team. This study addresses this gap by conducting a multi-perspective research. We have collected data with the help of a workshop and interviews with IT experts. Seven skill categories—full-stack development, analysis, functional, decision-making, social, testing, and advisory skills—with 36 concrete skills were identified. Our study highlights that a combination of distinct development, operations, and management skills is necessary to successfully work within a DevOps team. This research explains core DevOps skill categories and provides a deeper understanding of the skill set of an ideal DevOps team setting. We describe these skills and skill categories and list their implications for research and practice

IT Professionals in the Gig Economy - The Success of IT Freelancers on Digital Labor Platforms

When IT work is performed through digital labor markets, IT professionals have a high degree of personal responsibility for their careers and must use appropriate strategies to be successful. This paper investigates the success of IT freelancers on digital labor platforms. Drawing on signaling theory, a dataset of 7166 IT freelancers is used to examine how activating, pointing, and supporting signals lead to success. Analysis was carried out using negative binomial regression. The results indicate that the three signaling types positively influence the objective career success of IT freelancers. This paper contributes to the literature by testing signaling theory in the new context of digital labor platforms, investigating IT specifics, and proposing support as a new type of signal for IT professionals on digital labor platforms. In practice, the results provide guidelines for IT freelancers to improve their success within their careers

The importance of an ethical framework for trust calibration in AI

The transformative power of AI raises serious concerns about ethical issues within organizations and implicates the need for trust. To cope with that, numerous ethical frameworks are generally published, but only on a theoretical level. Furthermore, proper trust calibration in AI is of high relevance for the workers. Up to now, only limited studies have been carried out to investigate how an ethical framework can foster proper trust calibration of workers in practice. To close this gap, an ethical framework is investigated that ensures trust calibration by targeting AI reliability and AI safety. Finally, the effectiveness of the applied framework is evaluated based on 17 interviews within an international automotive supplier. As a result, this ethical framework led to a major increase in trust. This is a groundbreaking outcome since workers are willing to accept a lower level of AI safety and AI reliability at the same time

Digital Platforms as Incubators on the Journey to Entrepreneurship

Entrepreneurship fosters growth and innovation but is also associated with challenges that lead to venture failure and discourage potential entrepreneurs. Several public and private initiatives to improve the success and to support entrepreneurs are already recognized in research. The constantly growing gig economy, in which freelancers work online through digital platforms, could provide an alternative supportive environment for entrepreneurs. This qualitative study therefore addresses the role of digital platforms in empowering entrepreneurship by examining 15 entrepreneurial careers. We show how freelancers use platforms to build experience, networks, funding and selfmarketing to facilitate their entrepreneurial journey. We highlight different paths of platform entrepreneurship and a transition to entrepreneurship when freelancers develop entrepreneurial intentions and desires to leave the platform environment. We provide a theoretical model for entrepreneurship through digital platforms and enrich the entrepreneurship and digital platform literature. In practice, entrepreneurs and platform owners can use these insights for success strategies

Understanding the Careers of IT Freelancers on Digital Labor Platforms

Online freelancing as an alternative working form increasingly gains prominence in research and practice. Here, independent workers offer services on digital labor platforms. While the general understanding of this form of work increases, IT work performed in this form is not fully understood. Especially the collaborative nature of IT work and the high, rapidly changing skill level required, affects the career development of IT freelancers. Therefore, this study aims to understand how the careers of IT freelancers evolve. To answer our research question, we conduct an exploratory analysis of twelve IT freelancers on a digital labor platform. We develop an IT freelancing career process model. Furthermore, we outline advancement and decline mechanisms and different exit options from the digital labor platform. We also illustrate the role of IT freelancer teams. Our findings thus contribute to the body of knowledge on IT work and alternative work forms on digital labor platforms