A Narrative Approach to Human-Robot Interaction Prototyping for Companion Robots

© 2020 Kheng Lee Koay et al., published by De Gruyter This work is licensed under the Creative Commons Attribution 4.0 International License. https://creativecommons.org/licenses/by/4.0/This paper presents a proof of concept prototype study for domestic home robot companions, using a narrative-based methodology based on the principles of immersive engagement and fictional enquiry, creating scenarios which are inter-connected through a coherent narrative arc, to encourage participant immersion within a realistic setting. The aim was to ground human interactions with this technology in a coherent, meaningful experience. Nine participants interacted with a robotic agent in a smart home environment twice a week over a month, with each interaction framed within a greater narrative arc. Participant responses, both to the scenarios and the robotic agents used within them are discussed, suggesting that the prototyping methodology was successful in conveying a meaningful interaction experience.Peer reviewe

How does peoples’ perception of control depend on the criticality of a task performed by a robot Paladyn

© 2019 Adeline Chanseau et al., published by De Gruyter. This work is licensed under the Creative Commons Attribution 4.0 Public License.Robot companions are starting to become more common and people are becoming more familiar with devices such as Google Home, Alexa or Pepper,one must wonder what is the optimum way for people to control their devices? This paper provides presents an investigation into how much direct control people want to have of their robot companion and how dependent this is on the criticality of the tasks the robot performs. A live experiment was conducted in the University of Hertfordshire Robot House, with a robot companion performing four different type of tasks. The four tasks were: booking a doctor’s appointment, helping the user to build a Lego character, doing a dance with the user, and carrying biscuits for the user. The selection of these tasks was based on our previous research to define tasks which were relatively high and low in criticality. The main goal of the study was to find what level of direct control over their robot participants and if this was dependent on the criticality of the task performed by the robot. Fifty people took part in the study, and each experienced every task in a random order. Overall,it was found that participants’ perception of control was higher when the robot was performing a task in a semi-autonomous mode. However, for the task "carrying biscuits", although participants perceived to be more in control with the robot performing the task in a semi autonomous mode, they actually preferred to have the robot performing the task automatically (where they felt less in control). The results also show that, for the task "booking a doctor’s appointment", considered to be the most critical of all four tasks, participants did not prefer that the robot chose the date of the appointment as they felt infantilised.Peer reviewe

The Iterative Development of the Humanoid Robot Kaspar: An Assistive Robot for Children with Autism

This paper gives an overview of the design and development of the humanoid robot Kaspar. Since the first Kaspar robot was developed in 2005, the robotic platform has undergone continuous development driven by the needs of users and technological advancements enabling the integration of new features. We discuss in detail the iterative development of Kaspar’s design and clearly explain the rational of each development, which has been based on the user requirements as well as our years of experience in robot assisted therapy for children with autism, particularly focusing on how the developments benefit the children we work with. Further to this, we discuss the role and benefits of robotic autonomy on both children and therapist along with the progress that we have made on the Kaspar robot’s autonomy towards achieving a semi-autonomous child-robot interaction in a real world setting.Peer reviewe

The impact of peoples' personal dispositions and personalities on their trust of robots in an emergency scenario

Humans should be able to trust that they can safely interact with their home companion robot. However, robots can exhibit occasional mechanical, programming or functional errors. We hypothesise that the severity of the consequences and the timing of a robot's different types of erroneous behaviours during an interaction may have different impacts on users' attitudes towards a domestic robot. First, we investigated human users' perceptions of the severity of various categories of potential errors that are likely to be exhibited by a domestic robot. Second, we used an interactive storyboard to evaluate participants' degree of trust in the robot after it performed tasks either correctly, or with 'small' or 'big' errors. Finally, we analysed the correlation between participants' responses regarding their personality, predisposition to trust other humans, their perceptions of robots, and their interaction with the robot. We conclude that there is correlation between the magnitude of an error performed by a robot and the corresponding loss of trust by the human towards the robot. Moreover we observed that some traits of participants' personalities (conscientiousness and agreeableness) and their disposition of trusting other humans (benevolence) significantly increased their tendency to trust a robot more during an emergency scenario.Peer reviewe

Does the Appearance of a Robot Influence People's Perception of Task Criticality?

© 2018 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.As home robot companions become more common, it is important to understand what types of tasks are considered critical to perform correctly. This paper provides working definitions of task criticality, physical and cognitive tasks with respect to robot task performance. Our research also suggests that although people's perceptions of task criticality is independent of robot appearances, their expectation that a robot performs tasks correctly is affected by it's appearance