261 research outputs found

    High-growth firms: introduction to the special section

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    High-growth firms (HGFs) have attracted considerable attention recently, as academics and policymakers have increasingly recognized the highly skewed nature of many metrics of firm performance. A small number of HGFs drives a disproportionately large amount of job creation, while the average firm has a limited impact on the economy. This article explores the reasons for this increased interest, summarizes the existing literature, and highlights the methodological considerations that constrain and bias research. This special section draws attention to the importance of HGFs for future industrial performance, explores their unusual growth trajectories and strategies, and highlights the lack of persistence of high growth. Consequently, while HGFs are important for understanding the economy and developing public policy, they are unlikely to be useful vehicles for public policy given the difficulties involved in predicting which firms will grow, the lack of persistence in high growth levels, and the complex and often indirect relationship between firm capability, high growth, and macro-economic performance

    Stopping the UN’s Agenda 21 policy on sustainable development has become a rallying cry for the Tea Party across the U.S.

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    In recent years the United Nation’s Agenda 21 policy has become the rallying cry for many in the Tea Party who believe that the U.N. threatens American sovereignty. This concern led the introduction of anti-Agenda 21 legislation in 26 states in 2012 and 2013. Karen Trapenberg Frick, David Weinzimmer and Paul Waddell find that conservative states were more likely to see the introduction of anti-Agenda 21 legislation. They writes that the widespread outbreak of introducing legislation may indicate a longer-term situation whereby sustainability opposition becomes part of the state agenda with continued public discussion and media attention. In light of this, planning communities must consider new methods of public engagement that encourages genuine dialogue

    Moral Distress in Critical Care Nursing: The State of the Science

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    Background: Moral distress is a complex phenomenon frequently experienced by critical care nurses. Ethical conflicts in this practice area are related to technological advancement, high intensity work environments, and end-of-life decisions. Objectives: An exploration of contemporary moral distress literature was undertaken to determine measurement, contributing factors, impact, and interventions. Review Methods: This state of the science review focused on moral distress research in critical care nursing from 2009 to 2015, and included 12 qualitative, 24 quantitative, and 6 mixed methods studies. Results: Synthesis of the scientific literature revealed inconsistencies in measurement, conflicting findings of moral distress and nurse demographics, problems with the professional practice environment, difficulties with communication during end-of-life decisions, compromised nursing care as a consequence of moral distress, and few effective interventions. Conclusion: Providing compassionate care is a professional nursing value and an inability to meet this goal due to moral distress may have devastating effects on care quality. Further study of patient and family outcomes related to nurse moral distress is recommended

    Riskier Business: How Consumer Perceptions of Corporate Political Advocacy Have Evolved

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    Historically, companies have largely avoided taking sides on political issues due to their risky polarizing nature and focused their efforts on business operations and controlling what impacts the bottom line. However, in the past decade companies have increasingly taken very public stances on politically charged social issues, referred to as corporate political advocacy (CPA). With the increasingly polarized political nature of the population coupled with consumers’ desire for organizations to help drive social change, abstaining from CPA is becoming less of an option for organizations. The purpose of this research is to investigate how consumer perceptions of CPA have changed and which social issues have the strongest influence on consumers’ purchasing decisions. Using comparative analyses from two datasets collected nearly 10 years apart, we find that CPA has had an increasingly significant impact on consumer purchase decisions but mostly when an organization takes a stand on a social issue consumers care about. The data revealed that COVID-19 and healthcare are the most influential social issues currently impacting consumer perceptions

    Developing a Normative Framework to Access Small-Firm Entry Strategies: A Resource-Based View

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    The decision to pursue growth opportunities is often complex and multidimensional. Small businesses pursuing these opportunities must consider many important criteria, such as resource requisites, timing and how to enter new markets. Unfortunately, there are not many systemic tools available to make these difficult decisions. One area of literature that may assist small businesses in deciding how to enter new markets is the resource-based view of a firm. The resource-based view of a firm complements current strategic management thought by refocusing efforts on the long-term accumulations of assets rather than short-term resource allocations. We synthesize concepts from the resource-based view with the literature on alternative entry strategies to develop a normative framework for small-business decision makers. Specifically, from the resource-based view, we consider: I) different types of distinctive competencies - tangible/intangible resources owned by a firm and capabilities/processes used by a firm; 2) the degree to which these distinctive competencies can be sustained given certain environmental attributes, such as ease of imitation, abilities of competitors and industry dynamism. The interrelationships between distinctive competence and environmental sustainability are then used to identify appropriate strategies to enter new markets

    “Teaching Postfeminism and Media Culture” Editor’s Notes and Introduction

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    The Measurement of Strategic Orientation and Its Efficacy In Predicting Financial Performance

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    For decades, the strategic management literature has recognized strategicorientation as an important cultural attribute in the investigation of the link betweenorganizational culture and firm performance. Using three studies, we develop a survey measure of strategic orientation that is unidimensional, reliable, and predictive of financial performance. Our final study uses a sample of 779 respondents from 20 companies and empirically demonstrates a positive relationship between strategic orientation and firm performance. Our results support the notion that managers should both encourage and support behaviors and execute actions that are consistent with our measure of strategic orientation to create a coherent strategic approach, resulting in improved financial performance

    Bridging Two Tales of Engagement: A Meta-Analytic Review of Employee Engagement and Customer Engagement in Service Contexts

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    Purpose – Employing a service-profit chain (S-PC) framework, this manuscript investigates the relationship between employee engagement (EE) and customer engagement (CE) within service contexts and explores how a mediating mechanism, service employee work performance (SEWP), links EE with CE. Design/methodology/approach – Meta-analytic procedures ascertain the magnitude of the relationship between EE and SEWP (k 5 102, bρ 5 0.45) and between SEWP and three dimensions of CE: customer purchases (k542, bρ50.47), customer knowledge (k54, bρ50.33) and customer influence (k57, bρ50.42). The current meta-analysis reports an effect size for the EE-overall SEWP relationship nearly 1.50 times greater than related extant meta-analyses. Findings – Results suggest SEWP, consisting of service employee task performance and contextual performance, serves as an important intervening mechanism between EE and CE by considering nine dimensions of SEWP. Such findings suggest that to maximize SEWP, service employees must go beyond simply being satisfied in their work roles; instead, service employees must feel energized, find fulfillment and meaning and be engrossed in their work to maximize the service they provide to customers. Originality/value – This research extends previous meta-analytic efforts, bridges the multi-disciplinary gap between EE and CE research, provides an empirical link allowing for informed decision-making for managers and stakeholders, underscores the importance of service employees surpassing required job responsibilities to meet and exceed customer needs and suggests an agenda for future service research integrating EE and CE
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