61 research outputs found

    Effekten av KBT-baserad coaching på säljstil, säljförmåga och arbetsprestation hos säljare.

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    Studiens syfte var att undersöka hur KBT-baserad psykologisk coaching kan påverka säljförmåga, säljstil och arbetsprestation hos säljare på ett större svenskt telekomföretag. Av de tolv säljare som ingick i studien fick sex genomgå coaching och övriga deltagare utgjorde en kontrollgrupp. Formulären Sales Orientation Customer Orientation (SOCO) och Selling Skills användes för att studera säljstil respektive säljförmåga före och efter coaching. Arbetsprestation mättes med hjälp av chefsskattningar. Resultaten visade att såväl coachinggruppen som kontrollgruppen utvecklade högre säljförmågor och arbetsprestation över tid. Deltagarna bedömde sig vara mer kunniga om sina produkter och konkurrenter, ha en större förmåga att presentera sina produkter och deras chefer bedömde att de presterade bättre i sitt arbete. Resultaten visar också att de observerade förändringarna sannolikt inte är orsakad av coaching som metod. Att samtliga deltagare utvecklas positivt avseende försäljningsskicklighet och arbetsprestation tyder på gemensamma orsaker som exempelvis säsongseffekter, interventionseffekter eller gruppgemensamma faktorer. Studien är den första som empiriskt studerar hur psykologiskt baserad coaching kan påverka säljstil, säljförmåga och arbetsprestation hos säljare.The purpose of the study was to examine the possible effects of psychologically based coaching on sales factors and work performance of salesmen working at a major telecommunication company in Sweden. Six of the participants received cognitive behavior therapy (CBT) based coaching and the remaining six participants comprised the control group. The Sales Orientation Customer Orientation SOCO and Selling Skills questionnaires were used to study selling orientation and selling skills respectively and manager ratings were used to study participant work performance. All studied variables were measured before and after coaching. The results show that the participants exhibited significantly higher selling skills and work performance over time. The participants estimated that they were more knowledgeable regarding their products and competitors, were better able to present their products and their managers estimated that their work performance was higher. The results also indicate that the observed changes probably are not caused by the method of coaching. The positive development in selling skills and work performance observed in the both groups of participants indicate that the positive effects observed are due to common causes such as seasonal effects, intervention effects or other group specific causes. The study is the first to empirically investigate the effects of coaching on selling orientation, selling skills and work performance in salesmen

    In-hospital cardiac arrest resuscitation performed by the hospital emergency team: A 6-year retrospective register analysis at Danderyd University Hospital, Sweden [version 1; referees: 2 approved]

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    Background: Cardiac arrest requires rapid and effective handling. Huge efforts have been implemented to improve resuscitation of sudden cardiac arrest patients. Guidelines around the various parts of effective management, the chain of survival, are available. The aim of the present retrospective study was to study sudden in-hospital cardiac arrest (IHCA) and the outcomes of emergence team resuscitation in a university hospital in Sweden. Methods: The Swedish Cardiopulmonary Resuscitation Registry was used to access all reported cases of IHCA at Danderyd Hospital from 2012 through 2017. Return of spontaneous circulation (ROSC), discharge alive, 30-day mortality and Cerebral Performance Scales score (CPC) were analysed. Results: 574 patients with cardiac arrests were included in the study: 307 patients (54%) had ROSC; 195 patients (34%) were alive to be discharged from hospital; and 191 patients (33%) were still alive at day-30 after cardiac arrest. Witnessed cardiac arrests, VT/VF as initial rhythm and experiencing cardiac arrest in high monitored wards were factors associated with success. However, 53% of patients’ alive at day-30 had a none-shockable rhythm, 16% showed initially a pulseless electrical activity and 37% asystole. CPC score was available for 188 out of the 195 patients that were alive to be discharged: 96.5% of patients where data was available had a favourable neurological outcome, a CPC-score of 1 or 2 at discharge, and only 6 of these patients had a CPC-score of 3 or higher (3%). Conclusions: One third of patients with sudden IHCA were discharged from hospital and alive at day-30, a clear majority without cognitive deficit related to the cardiac arrest. High monitored care, witnessed cardiac arrest and shockable rhythm were factors associated with high success; however, more than half of surviving patients had initially a none-shockable rhythm

    Comparing Notes: Recording and Criticism

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    This chapter charts the ways in which recording has changed the nature of music criticism. It both provides an overview of the history of recording and music criticism, from the advent of Edison’s Phonograph to the present day, and examines the issues arising from this new technology and the consequent transformation of critical thought and practice

    Stop the Press? The Changing Media of Music Criticism

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    Wider Still and Wider: British Music Criticism since the Second World War

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    This chapter provides the first historical examination of music criticism in Britain since the Second World War. In the process, it also challenges the simplistic prevailing view of this being a period of decline from a golden age in music criticism

    Objektivitetsidealets estetiska rötter –

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    Avsikten med denna artikel är att tillföra diskussionen om det journalistiska objektivitetsidealets bakgrund nytt stoff med hjälp av en inblick i dagspressens estetiska kritik under första hälften av 1800-talet. Relationerna mellan estetisk kritik och nyhetsjournalistik har inte tidigare studerats av journalistikforskningen, men sätts i det följande in i ett historiskt perspektiv. Artikeln diskuterar också hur den estetiska kritikens förhållningssätt till "sanning" och "verklighet" har påverkat objektivitetsidealet inom nyhetsjournalistiken

    Objektivitetsidealets estetiska rötter –

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