Dialogue-Oriented Review Summary Generation for Spoken Dialogue Recommendation Systems

In this paper we present an opinion summarization technique in spoken dialogue systems. Opinion mining has been well studied for years, but very few have considered its application in spoken dialogue systems. Review summarization, when applied to real dialogue systems, is much more complicated than pure text-based summarization. We conduct a systematic study on dialogue-system-oriented review analysis and propose a three-level framework for a recommendation dialogue system. In previous work we have explored a linguistic parsing approach to phrase extraction from reviews. In this paper we will describe an approach using statistical models such as decision trees and SVMs to select the most representative phrases from the extracted phrase set. We will also explain how to generate informative yet concise review summaries for dialogue purposes. Experimental results in the restaurant domain show that the proposed approach using decision tree algorithms achieves an outperformance of 13% compared to SVM models and an improvement of 36% over a heuristic rule baseline. Experiments also show that the decision-tree-based phrase selection model can achieve rather reliable predictions on the phrase label, comparable to human judgment. The proposed statistical approach is based on domain-independent learning features and can be extended to other domains effectively

The MIT Summit Speech Recognition System: A Progress Report

Recently, we initiated a project to develop a phonetically-based spoken language understanding system called SUMMIT. In contrast to many of the past efforts that make use of heuristic rules whose development requires intense knowledge engineering, our approach attempts to express the speech knowledge within a formal framework using well-defined mathematical tools. In our system, features and decision strategies are discovered and trained automatically, using a large body of speech data. This paper describes the system, and documents its current performance

Speech Communication

Contains reports on three research projects.U.S. Air Force Cambridge Research Laboratories under Contract F19628-72-C-0181National Institutes of Health (Grant 5 RO1 NS04332-09)Joint Services Electronics Programs (U.S. Army, U. S. Navy, and U. S. Air Force) under Contract DAAB07-71-C-0300M. I. T. Lincoln Laboratory Purchase Order CC-57

Speech Communication

Contains reports on four research projects.U. S. Air Force Cambridge Research Laboratories under Contract F19628-69-C-0044National Institutes of Health (Grant 5 RO1 NS 04332-08

Speech Communication

Contains reports on two research projects.U.S. Navy Office of Naval Research (Contract N00014-67-A-0204-0064)National Institutes of Health (Grant 5 ROl NS04332-09)National Science Foundation (Grant GK-31353

Speech Communication

Contains reports on eight research projects.C.J. LeBel FellowshipSystems Development FoundationNational Institutes of Health (Grant 5 T32 NS07040)National Institutes of Health (Grant 5 R01 NS04332)National Science Foundation (Grant 1ST 80-17599)U.S. Navy - Office of Naval Research (Contract N00014-82-K-0727

Speech Communication

Contains reports on four research projects.C.J. LeBel FellowshipKurzweil Applied IntelligenceNational Institutes of Health (Grant 5 T32 NS07040)National Institutes of Health (Grant 5 RO1 NS04332)National Science Foundation (Grant BNS84-18733)Systems Development FoundationU.S. Navy - Office of Naval Research (Contract N00014-82-K-0727

Speech Communication

Contains reports on five research projects.C.J. LeBel FellowshipKurzweil Applied IntelligenceNational Institutes of Health (Grant 5 T32 NS07040)National Institutes of Health (Grant 5 R01 NS04332)National Science Foundation (Grant 1ST 80-17599)Systems Development FoundationU.S. Navy - Office of Naval Research (Contract N00014-82-K-0727

Speech Communication

Contains reports on eight research projects.C.J. LeBel FellowshipSystems Development FoundationNational Institutes of Health (Grant 5 T32 NS 07040-08)National Institutes of Health (Grant 5 R01 NS 04332-20)National Science Foundation (Grant 1ST 80-1759)National Science Foundation (Grant 1ST 80-17599 and MCS-8112899)U.S. Navy - Office of Naval Research (Contract N00014-82-K-0727